EUC Engineer

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual Salary Range: Commensurate with Experience  

• Employment Type: Ongoing - Full-Time 

• Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you! 

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform.  You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations. 

Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services.  

About the Opportunity 

The EUC Engineer will play a key role in engineering, managing, and optimising VicRoads’ end‑user computing environment. This includes modern device management, application packaging, patching, security uplift, and continuous improvement initiatives that enhance the employee technology experience.

In this role, you'll take ownership of the design, maintenance, and ongoing enhancement of our EUC and Audio Visual (AV) environment. You’ll lead application packaging and scripting, deliver OS upgrades and device lifecycle management, and champion modern management and self‑service practices.

You will proactively monitor performance, identify automation opportunities, and ensure devices and applications meet security and compliance requirements. As a Level 3 specialist, you’ll troubleshoot complex EUC/AV issues in collaboration with the Workplace Technology team and external partners.

You’ll also contribute to high‑quality documentation, such as SOPs, as‑built artefacts, and knowledge articles, and work closely with project teams to deliver the EUC/AV components of major enterprise initiatives.

About you 
You are an experienced EUC Engineer with a strong technical foundation and a passion for delivering a seamless and secure employee technology experience.

You’ll thrive in this role if you have:

• 3-5 years experience in EUC engineering supporting Windows, macOS, and Android environments

• Strong hands‑on knowledge of Intune, Autopilot, Azure AD, Windows security, and patch management

• Experience with scripting/automation (eg. Powershell)

• you bring deep expertise in modern endpoint management and a drive to continually improve how end‑user services are delivered.

• Familiarity with ITL and ServiceNow

Our culture 

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for. 

What we offer 

• Salary packaging, Fitness Passport & discounts to hundreds of retailers

• Opportunities for professional and personal development 

• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave 

How to apply 

We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. 

Please submit your application via the “Apply” button.

For a copy of the Position Description please email [email protected]   

Unfortunately, applications cannot be accepted via this email.   

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria. 

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.