Events Coordinator

Location: Macquarie Park, Sydney, NSW, Australia – hybrid (in-person & remote)

Join ShiftCare and Help Redefine Care Delivery

Join ShiftCare, Australia’s #1 care management software—trusted by over 5,500 providers and 150,000+ carers globally. We’re not just building tech; we’re helping care teams spend less time on admin and more time with their clients.

We are seeking a proactive and highly organised Events Coordinator to join our team. In this role, you will be responsible for coordinating, and executing a variety of events that support our brand, engage our audience, and drive business goals.

Key Responsibilities:

• Proactively identify, manage, and prioritise ShiftCare’s events pipeline across Australia, the US, and Canada.
• Set ambitious event goals, define KPIs, and measure success to ensure alignment with key business objectives.
• Be the driving force behind the logistics, ensuring every detail is handled to create smooth, impactful events.
• Lead the planning and execution of ShiftCare’s quarterly customer events in Australia.
• Collaborate closely with Marketing and Sales teams to align event strategies with our big-picture goals.
• Partner with the North American sales team to manage their event pipeline, with semi-regular early morning meetings (6/7am Sydney time).
• Roll up your sleeves at local events, managing everything from setup to breakdown, ensuring a flawless experience.

Skills & Experience:

• 1-2 years of proven success in event management, with a track record of creating and executing high-quality, memorable events.
• Experience in the NDIS or healthcare industry is a bonus!
• Exceptional organisational skills, with the ability to juggle multiple events and stakeholders.
• Ability to collaborate across time zones and work with international teams.
• Outstanding communication and stakeholder management abilities.