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Why join Launch Housing
Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.
Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.
Don’t just walk past homelessness. Join the solution.
Our permanent and fixed-term employee benefits include:
• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment
About the opportunity:
The Evidence, Evaluation & Learning Specialist sits within the Impact Team, reporting to the Manager - Evidence & Innovation. This is an adaptive and dynamic role that brings together evidence from across programs to inform learning and guide strategic decisions that strengthen Launch Housing’s impact.
The position works collaboratively across programs and portfolios to lead and contribute to evaluation, research, advocacy and impact initiatives at organisational, portfolio and program levels. It ensures that evaluation and evidence are systematically integrated into planning, strategy and practice, supporting continuous improvement and the effective delivery of services.
The role requires strong technical capability in evaluation and evidence generation, alongside the ability to work effectively with internal and external stakeholders to support learning, knowledge sharing and practice improvement across the organisation and the broader housing and homelessness sector.
Launch Housing Leadership Framework
At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned.
The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Others proficiency level within the framework, reflecting the responsibility to guide and support teams, foster collaboration, and create a high-performing and inclusive environment that drives positive outcomes.
This is a permanent full-time role (76 hours per fortnight) based at Collingwood - with hybrid working options available. Part-time arrangements may be considered.
What you'll be doing:
- Leading and collaborating on the design, delivery, and oversight of monitoring and evaluation approaches, service reviews, and co-design projects. This includes developing practical tools and methods (e.g., surveys, interviews, case studies) that consider diverse client needs, applying client-centred and trauma-informed practices, managing ethics submissions, and conducting mixed-method data analysis.
- Working in partnership with teams and senior leaders to develop and maintain program logics that reflect Launch Housing’s Theory of Change and portfolio priorities.
- Embedding and maintaining oversight of consent management, de-identification standards and participant safety protocols across all monitoring and evaluation activities, and co-developing and stewarding culturally safe methods and First Nations data governance agreements with appropriate partners.
- Producing clear, fit-for-purpose reports and communication products that translate evidence and insights into tools for service improvement and advocacy, tailored for diverse audiences including program teams, senior leaders, funders, and advocacy and policy roles.
- Generating, synthesising and interpreting data and other evidence into insights for annual publications such as the Impact Report and Insights Paper, and leading the dissemination of lessons learned and good practice across the organisation.
- Collaborating strategically with the Lived Experience Engagement Specialist, Data Insights & Reporting Lead and advocacy roles across the organisation to planning and executing well-evidenced advocacy and evidence generation aligned with organisational priorities.
- Facilitating and leading portfolio-level and organisation-wide data and learning workshops to identify effective practice, areas for improvement and evidence-informed recommendations for future work.
- Providing expert advice, capability-building and tailored support to teams to enable them to lead their own data, evidence, evaluation and learning activities across the organisation.
- Managing and/or collaborating with external providers on evaluations, including procurement, contract management, and performance oversight of consultants.
What we're looking for (key selection criteria):
- Tertiary qualifications in a relevant discipline, with a sound understanding of the homelessness service system, including policy, funding and program contexts.
- Experience leading or contributing to the design and delivery of evaluations, service reviews, research or co-design projects within social service or community settings.
- Demonstrated capability in impact measurement approaches, including program logics, theories of change and evaluation frameworks.
- Advanced analytical capability using qualitative and quantitative methods, including mixed-methods analysis, and proficiency with tools such as Excel, Power BI, NVivo, SPSS and client information systems for reporting and visualisation.
- Experience conducting desktop research, including literature reviews and evidence synthesis, to inform evaluation design, advocacy or service improvement activities.
- Ability to synthesise complex data and evaluation findings into clear, actionable insights and recommendations that support service improvement, organisational learning, and reflect broader sector priorities.
- Demonstrated capability to establish and apply appropriate governance arrangements, manage risk, anticipate challenges and apply solution-focused approaches to deliver projects within agreed timeframes and resources.
- Proven ability to build effective working relationships and facilitate collaborative, trauma-informed approaches that support ethical engagement with people with lived experience.
- Experience working alongside peer-led or lived experience-informed co-design processes, and/or partnering with First Nations-led research, evaluation or governance initiatives, is desirable.
- Demonstrated commitment to equity, inclusion and culturally safe practice, including embedding these principles within evaluation, learning and improvement activities.
- Strong communication and interpersonal skills, with the ability to engage effectively with people from diverse backgrounds.
- Understanding of, or a demonstrated commitment to upholding, Child Safe Standards in the workplace.
- Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
$57.39 - $59.64 an hour
+ Superannuation
+ NFP Salary Packaging (tax savings!)
+ Additional wellbeing leave available
Applications close Tuesday 3 February 2026.
For more information, please contact [email protected].
How to apply
To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.
For a copy of the position description please contact us at [email protected].
Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!
Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.
If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].
Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.
Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.
Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.
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