Executive Business Manager - Office of the COO

Purpose of Role

The purpose of this role is to contribute to the success and effectiveness of the Business Services Division, supporting the COO & Managing Director. This role works closely with the Business Services Leadership team and various business partners and will be critical to the success of execution of divisional operational plans, risk management and operational people activities as well as Board and governance responsibilities.

Responsibilities & Accountabilities

• Oversee and ensure the timely completion of various Board and committee papers.
• Write Board and committee papers and other documents and reports on behalf of the COO for senior leaders.
• Determines and maintains the best operating rhythm for the division to maximise performance and effectiveness.
• Oversee the completion of risk, compliance and procurement activities for the division to meet their risk obligations.
• Operationalise the divisional plan and strategy, tracking performance accordingly.
• Effective stakeholder management and the ability to mobilise teams to ensure the best outcomes for QTC are achieved.
• Be a trusted advisor to the Business Services Divisional Leadership Team and COO.
• Other duties as deemed relevant to business requirements and within the technical competency of the position.

Competencies

Technical Competencies

• Experience writing and editing Board and committee papers as well as other written and visual communication methods.
• Experience with coordination and completion of Line 1 risk management activities.
• Experience with finding improvements to operating rhythms to drive effectiveness and performance.

Behavioural Competencies

• Integrity, including upholding strong professional and ethical standards.
• Has developed a deep understanding of what drives each stakeholder (their needs, desires and motivations) Speaks up early and often and takes initiative regarding opportunities for improvement.
• Is a role model for the QTC values.
• Has a continuous improvement mindset and the energy to make changes for operational effectiveness.

Leadership Competencies

• Builds trust and confidence with the team by communicating clearly, following through on commitment, values diverse perspectives.
• Proactively identifies and manages risks for the group.
• Is able to engage and energise a group for the achievement of business priorities
• Effective problem diagnosis and solution design skills
• Ability to prioritise the most pressing and high value tasks.

Qualifications

Essential

Relevant tertiary qualification.

Experience

Essential

• Experience within Financial Services is advantageous including organisations with an effective 3LOD model
• Has demonstrable experience in writing and editing Board and committee papers and other communication methods.
• Has proven competence in coordinating the operational activities of a busy division or organisation.