Expert Service Center Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

This is an excellent opportunity for a trade-qualified electrician who enjoys fault-finding, technical problem-solving and working across complex equipment in a safety-focused environment.

About the role

As part of our Service Centre team, you will be responsible for carrying out service and repair activities safely and efficiently across a range of company and customer equipment. The role includes preventative maintenance, inspections, breakdown support, advanced troubleshooting and repairs across electrical, mechanical and diesel systems.

You will also support branch operations more broadly by maintaining accurate service records, helping ensure tools and equipment remain in safe working condition, and contributing to strong customer outcomes through reliable technical support. This role works with a high degree of autonomy and also provides technical guidance to less experienced technicians when required.

Key responsibilities

• Carry out workshop and onsite services on various Xylem Products (both mechanical and Electrical)
• Prepare Service Reports
• Repair, monitor and install equipment
• Provide feedback to customers on each service visit
• Inspect and test products prior to dispatch to customers.
• Clean, strip and rebuild systems, pumps, and mixers in the workshop or on the customer site if required.

About you

To be successful in this role, you will be a qualified tradesperson with strong technical experience and a practical, solutions-focused mindset. You will be confident working independently, committed to safety, and comfortable diagnosing issues across multiple equipment types.

You will ideally bring:

·       Prior experience as an Electrical Fitter/ Service Technician.

·       Relevant Trade Certificate - qualified Electrical Tradesperson

·       Strong troubleshooting and fault-finding capability.

·       Good communication skills and the ability to clearly communicate technical information.

·       Basic confidence using Microsoft Office

Xylem Benefits:

• Competitive salary + company bonus program
• Company-funded income protection insurance
• Subsidised health insurance for you and your immediate family
• 13% superannuation
• Gym membership discounts and wellbeing benefits
• Additional leave entitlements
• Structured training and career development pathways
• Xylem Watermark volunteer program participation

Apply now

If you’re a skilled electrician looking for a varied, hands-on technical role with a global organisation, we’d love to hear from you.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.