Job Description - Export Operator

What You Can Expect:

  • Coordinate air and sea freight export shipments from booking through to departure.
  • Prepare and process export documentation accurately and on time.
  • Arrange bookings with airlines, shipping lines, transport providers, and overseas partners.
  • Monitor shipment progress and proactively manage delays or exceptions.
  • Liaise with customers, overseas offices, suppliers, and carriers.
  • Ensure shipment milestones are updated and maintained within operational systems.
  • Manage customer enquiries and provide timely shipment updates.
  • Verify shipping instructions and ensure compliance with company and regulatory requirements.
  • Support billing, reporting, and operational administration activities.

What You Bring:

  • 2-4 years' experience in international freight forwarding.
  • Experience managing air and/or sea freight export shipments.
  • Strong knowledge of export documentation and freight forwarding processes.
  • Experience using CargoWise One or a similar freight management system.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organisational abilities.
  • The ability to manage competing priorities in a fast-paced environment.
  • A proactive and solutions-focused approach to your work.
Original job Export Operator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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