External Claims Adjuster

{"description": " Job Description

Why join us?

• Competitive salary + annual bonus
• Car allowance, laptop & phone
• Hybrid flexibility + autonomy in your role
• Be part of a supportive, high-performing team

The Role

At Crawford, we help people get back on their feet when life doesn't go to plan-and that's where you come in.

As a Loss Adjuster , you'll manage claims end-to-end, from site inspections through to resolution. You'll assess damage, determine causes, engage the right experts, and guide customers through the process with clarity and care.

No two days are the same, and you'll have the autonomy to own your portfolio while being backed by a collaborative team.

We're open to people from a range of backgrounds-loss adjusting, claims, trades, property, or similar-if you've got the right mindset and transferable skills.

What you'll bring

• A calm, confident approach and strong communication skills
• Genuine empathy and a customer-first mindset
• Curiosity and problem-solving ability-you like getting to the root cause
• Strong organisation and the ability to manage multiple claims
• Resilience and a drive to deliver great outcomes

What you'll be doing

• Conducting site and desktop assessments
• Managing claims from start to finish
• Communicating clearly with customers, clients, and stakeholders
• Keeping accurate records and making sound, well-documented decisions

Key Requirements

• Driver's licence required
• Relevant experience or qualifications (loss adjusting, trades, or similar) are highly regarded
• Must have AU/NZ work rights and complete a police check

Keen to apply?

Send us your resume and a short cover letter-we'd love to hear your story.

About Us

About Crawford

Crawford is the world's largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

Crawford is the only provider in Australia to offer services across the entire claim lifecycle - from 'first notification of loss' through to litigation:

• Loss adjusting - property, major and complex loss, catastrophe response
• Third-party administration (Crawford TPA is a Lloyd's accredited provider)
• Forensic accounting including business interruption expertise
• Cyber response
• Managed repair services (Contractor Connection)
• Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
• Legal services (HBA Legal)

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