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External E-Commerce Account Specialist

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Job Description - External E-Commerce Account Specialist

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

Main Position Tasks:

1. Account Management & Growth

• Develop strategic account plans to maximise sales, market share, and brand presence

• Identify and secure new online wholesale opportunities and distribution channels

• Conduct performance reviews and business planning with digital partners 

2. E-Commerce Operations

• Manage product listings, content, pricing, and inventory across wholesale B2B platforms

• Optimise digital shelf presence to maximise product discovery and conversion

• Work with marketing to coordinate promotional campaigns and seasonal merchandising for wholesale accounts

• Ensure brand consistency and compliance across all digital wholesale channels

• Collaborate with marketing team on digital assets and content requirements

3. Analytics & Reporting

• Track and analyse KPIs: sales, conversion rates, traffic, margin performance

• Monitor competitor activity including pricing, promotions, and merchandising strategies

• Generate regular performance reports with data-driven recommendations

• Forecast demand and support inventory planning processes

• Identify market trends and growth opportunities        

4. Strategic Execution

• Execute e-commerce strategies aligned with business objectives

• Collaborate cross-functionally with sales, marketing, logistics, and operations

• Implement best practices for B2B e-commerce and online marketplace management

• Stay current on e-commerce trends, technologies, and platform developments

Think outside the box with us! #shapeandcreate

Original job External E-Commerce Account Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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