Facilities and Contracts Manager

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives.

We are seeking an experienced and proactive Facilities & Contract Manager to ensure our Narrabeen retirement village operates safely, efficiently, and to a high standard. This role is essential in maintaining an environment where residents feel confident, comfortable, and supported.

In this role you will:

• Oversee the full lifecycle of facilities operations across the village.

• Ensure buildings, grounds, and communal areas are well maintained, compliant, and aligned with the Asset Management Plan.

• Partner closely with the Regional Manager, Village Managers, Property, Finance, and contractors to deliver safe, sustainable, and cost‑effective services.
   

Our expectations are that you have:

• Strong experience in facilities management, contract management, or asset operations—ideally in a multi‑site or community‑based environment.

• A minimum of 5 years’ experience in site or facility management, with a demonstrated ability to implement change and lead a high‑performing team.

• Experience managing maintenance schedules, compliance requirements, and operational budgets.

• High‑level interpersonal skills and the ability to engage with people from diverse backgrounds.

• Strong organisational skills, with the ability to priorities, delegate, and meet tight deadlines.

• Excellent verbal and written communication skills, with a track record of building and maintaining strong relationships.

• Strong organisational skills, with the ability to prioritise, delegate, and meet tight deadlines.

• Excellent verbal and written communication skills, with a track record of building and maintaining strong relationships.

• Sound financial acumen and experience performing effectively against operational budgets.

• Experience navigating complex issues and stakeholder relationships.

• Strong decision‑making capability, balancing commercial outcomes with customer experience and risk mitigation.

• Experience leading and motivating teams, managing performance, supporting wellbeing, and delivering on key accountabilities.

• A leadership style grounded in integrity, care, and a solutions‑focused mindset.
   

RSL offers the following benefits:  

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more. 

• Staff discounts across 700 select retail stores through Maxxia Rewards 

• Fitness Passport

• Leave Loading - 17.5% pay top up on paid leave
   

Our commitment to diversity:  

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
 
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. 

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