Facilities & Security Supervisor

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud of the diversity of our organisation and the culture of inclusion that all our people help to build every day. Our employee-led groups are known for celebrating cultural and religious events, championing LGBTIQ+ inclusion (recently achieving AWEI Bronze), inspiring giving and volunteering, promoting gender equality, and wellbeing. We are an Employer of Choice for Gender Equality (WGEA) and a member of the Champions of Change Coalition for the advancement of gender equality in Australia.

About the team:

The Facilities & Security Supervisor will play an important role in supporting the Senior Facility Manager and the rest of the Workplace Services team in in the day-to-day management of ASX's offices and data centres, ensuring that our buildings and services operate efficiently and provide a safe environment for ASX employees and Customers.

Facilities & Security Supervisor is a key member of the Workplace Services team, based in Sydney. The Workplace Services team is responsible for assisting with facilities related queries and requirements across all ASX sites, along with the management of facilities related projects

What you will be doing:

• Lead and manage security operations across ASX sites, including coordination of security contract personnel and operation and administration of security functions
• Serves as primary point of contact to Data Centre operations on security related matters at our critical infrastructure sites, and ensures Control Room Supervisors adhere to policies and Standard Operating Procedures
• Providing the overall management and maintenance of the security access control system and software programs, to ensure quality assurance of activity records and the integrity of the systems
• Assist manage ASX's automated building systems, including NFC-based mobile credential technology, desk reservation, visitor management and locker management platforms
• Provide support for connected workplace service platforms to ensure a frictionless workplace experience
• Conducts recurring security audits and assists with audit compliance
• Provide exceptional customer service, offering technical support and advice to internal stakeholders
• Maintain security policies, procedures, guidelines and other resources that deliver business outcomes
• Develop close working relationships with internal and external stakeholders to lead and deliver high quality outcomes
• Analyse data and metrics to identify opportunities for improvements and data-driven decisions
• Organise extra security personnel requirements for special events (as required)
• Process invoices and credit card transactions in a timely manner
• Contribute to the development and implementation of new initiatives and projects within the business

What you will bring:

Must have

• Practical knowledge and experience in facilities management, security and/or building services
• Demonstrated leadership and people management skills
• Experience with management of access control systems
• Advanced computer skills, and strong troubleshooting skills with hardware, software and network issues
• Excellent communication and customer service skills
• Strong customer service and service delivery
• Demonstrated common sense and initiative
• Displayed organisational skills and attention to detail
• Proficient in data analysis and using metrics to drive decision making
• Ability to interact effectively at various levels of management
• Knowledge of Work Health and Safety responsibilities
• Emergency management experience

Nice to have:

• Experience with Control Room Operations and security technology, including access control and CCTV systems
• Experience implementing digital NFC-based mobile credential technology
• Experience in other occupancy related technology such as desk booking systems, BMS
• Effective interpersonal skills to effectively communicate across diverse groups
• Evidence of strong skills in Microsoft Office applications, with practical understanding of Microsoft Excel including dealing with large data sets.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks completed as part of the on-boarding process.