Facilities Operations Officer

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
 
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

The Facilities Operations Officer will contribute to the coordination of soft facilities management services for the Gippsland campus, overseeing grounds maintenance, cleaning, waste management, and pest control contracts, and providing support and advice to stakeholders, on a range of matters related to events, student residences, and short-term accommodation to ensure optimal service delivery and satisfaction. Travel between campuses may be required for this position.

You will:

• coordinate grounds maintenance, cleaning, pest control, and waste management contracts, including monitoring service levels, ensuring adherence to contract specifications and industry standards;

• conduct regular reviews and audits, addressing issues or deficiencies and facilitating corrective actions to ensure service quality and contract fulfillment;

• coordinate contractors to schedule work and manage grounds upkeep, cleaning services, pest control activities, and waste management processes; and

• ensure all services are performed efficiently, meeting quality standards, and adhering to health, safety, and environmental regulations.

About you

Reporting to the Senior Manager, Facilities (East), you will possess demonstrated experience in the coordination of soft services contracts including overseeing performance and ensuring compliance. You will have comprehensive knowledge of Australian Standards and Occupational Health and Safety regulations. You will be able to manage time effectively and prioritise workloads efficiently by balancing multiple tasks, meeting deadlines, and adapting to changing priorities in a dynamic environment.

You will possess:

• demonstrated ability to understand and anticipate customer requirements, resolve issues proactively, and maintain high standards of service;

• proven ability to communicate effectively with a diverse range of internal and external stakeholders, ensuring clear expectations and collaborative problem-solving; and

• demonstrated ability to work independently and autonomously, exercising sound judgment to manage operational issues, prioritise maintenance requests, and escalate matters when necessary.

All University positions must hold a valid Employer Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

Aboriginal and Torres Strait Islander people are encouraged to apply

How to apply

Please apply by Sunday, 28 June 2026

Applicants are required to submit a resume and a suitability statement not to exceed two-pages.

View position description

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

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