Family Support Specialist

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.  

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. 

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Family Support Specialist – Empower Families, Make a Difference!

• Based in Ipswich, on the lands of the Yuggera, Jagera & Ugarapul Peoples
• Full-time, max-term until June 2026
• $80,000 per annum + 11.5% Super + Generous Salary Packaging benefits of up to $18,550    

Are you passionate about supporting families of children with disabilities and developmental delays? At Each, we’re looking for a Family Support Specialist to help families navigate the NDIS and maximise the support available for their child’s growth and development.

Your role, your impact

• Provide ongoing check-ins and plan reassessments to ensure families receive the right support.
• Empower families to confidently manage and implement their child’s NDIS plan.
• Help set and review individualised goals based on family priorities.
• Maintain accurate records, complete administrative tasks, and use IT systems effectively.
• Offer compassionate guidance during challenging conversations.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected] 

Who we're looking for

• Exceptional customer service and a family-centred approach.
• Strong communication skills to simplify complex information.
• Experience in early childhood education, administration, or customer service.
• Knowledge of the NDIS and a passion for supporting families.
• Tech-savvy with the ability to use online systems and telehealth tools.

Through the Early Childhood Approach (ECA) program, we support families by:

• Understanding children's development and unique needs
• Finding the right support services for children
• Equipping families with skills to support children's growth
• Connecting families with local community resources

What's in it for you

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. 

• Make a Real Impact – Guide families through the NDIS, ensuring their child’s goals and needs are met.
• Build Strong Connections – Develop trusted relationships with families, service providers, and the community.
• Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes.

Applications close Tuesday 20th May.

Next Steps in the Hiring Process 

Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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