Field Engineer

Role:Field Engineer
Location Bunbury, Perth

Job description:

Experience with desktop support, server support, hardware, network and software installation and troubleshooting
O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PC's.
Active Directory (users, mailbox management), Operating system support (Windows 10 & 7, Linux, and other operating systems)
Prior experience working in hardware break and fix, installation, desk-side software support, and service desk support.
People with Limited-Service Desk Experience of 1 year in IT Service Desk, Help Desk, IT Support Analyst, or Technical Support can apply.
Provide support for hardware such as laptops, desktops, and monitors.
As a Field Engineer, you will Provide technical (1st and 2nd level) IT support to internal employees via telephone, email, walk-ins, and remotely.

Skills AND Experience:

Proven experience in a Technical support environment performing fault investigation, triaging, and resolution
Experience with desktop support, server support, hardware, network and software installation and troubleshooting
O365 experience is essential for this opportunity due to the nature of the environment
Experience with supporting a corporate Windows and Linux environment
Experience with supporting physical and virtual environments (Desktop and Servers)
Active Directory (users, mailbox management )
Operating system support (Windows 10 & 7, Linux, and other operating systems)
Office 365, Outlook, exchange, and other critical business application support Standalone Support
Printing (installation, deployment, configuration, disposals)
Complex Software installation and troubleshooting
Network (triaging, fault diagnostic, root cause analysis)
Software and Hardware diagnostic skills and building/upgrading PC's

Lona Chatterjee
Operations Consultant
Let's Connect

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856