Field Service Engineer

Interested in working for an international and diverse company?

Interested in a field-based role?

Interested in strengthening your problem-solving skills?

Interested in working for a company that is dedicated to sustainability?

Interested in working for a company with a “make it happen” spirit

If so, read on!

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We offer:

• Professional onboarding and training options

• Powerful team looking forward to working with you

• Career coaching and development opportunities

The primary role of a Field Service Technician is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.

This position is part of the Service Department located in Dandenong South, Victoria and will be onsite and remote.

In this role, a typical day will look like:

• Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.

• Work cooperatively with Service team and field sales staff to promote customer satisfaction.

• Be highly motivated and able to work without supervision.

• Actively promote contractual service agreements and upgrade purchases of new equipment.

• Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.

• Extensive travel will be incurred within Victoria, South Australia and Tasmania.

The essential requirements of the job include:   

• Trade certificate or 5+ years’ experience in Instrumentation or process control systems required.

• Restricted Electrical or Full Electrical License preferred.

• Mastery of PM, diagnostics & repair on other products to fulfil customer requirements within the territory.

• Experience in a commercial Service role with metrics and monitored KPI performance preferred.

• Candidate must have the right to live and work in Australia.

At Hach (www.hach.com), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.  More about us: https://www.hach.com/about-us

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO).  Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.  Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

Diversity, Equity, and Inclusion | Veralto: At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.