Field Service Representative - ASLAV CPT TLS Program

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

The ASLAV crew procedural trainer (CPT) support team conducts all maintenance and repairs to the ASLAV simulators located at various defence establishments in Australia. Each site is manned by an FSR
with management of the sites being the responsibility of the maintenance manager (MM), who is located at the Puckapunyal site.

Please note this position is a fixed term contract for 18 months.

KEY ACTIVITIES AND RESPONSIBILITIES
As an ASLAV crew procedural trainer Field Service Representative, you are accountable for:

• During normal working hours, provide on-site support to the conduct of unit CPT gunnery training and when requested and approved, provide out of hours on site / off site phone support for unit CPT gunnery training
• When requested and approved, provide field support for a period of up to 6 weeks to the CPTs during deployment within Australia;
• Perform corrective and preventative maintenance of the CPTs and on site first line repair to CPTs;
• Arrange for, and supervise sub-contractor support for the ASLAV CPTs on an as required basis;
• Delivery of in unit CPT operator, instructor and maintainer training courses;
• At the request of the customer, design, and deliver additional exercises and scenarios as well as edit existing training scenarios;
• Assist in software and hardware modifications of the CPT;
• Provide direct liaison with the customer with regard to upgrades and suggested improvements of the CPTs;
• Provide detailed monthly reporting statistics to the MM with regard to simulator usage and downtime;
• Maintain on site stores and spares inventory;
• Provide subject matter expertise to Thales management with regard to future land-based simulation projects

ESSENTIAL EXPERIENCE

• Sound understanding of computer and networking maintenance and servicing principals;
• Advanced diagnostic and fault-finding capabilities;
• Experience in the compilation and submission of detailed monthly reports;
• Experience in the writing and management of technical publications;
• Experience in the development and delivery of training;
• Experience in parts and issues database management;
• Demonstrate ability to liaise with customers and internal stakeholders in support of a major project;
• Demonstrate ability to utilise a failure, reporting, and corrective action system;
• Demonstrate ability to understand and utilise a configuration management process;
• Excellent communication skills – written and verbal;

​DESIRABLE EXPERIENCE

• Australian light armoured vehicle gunnery instructor;
• ASLAV CPT Qualified;
• Configuration management experience.

GOOD TO KNOW

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants. 

As a Defence security clearance is required for this role, candidates Must be eligible to obtain and maintain an appropriate Australian Government clearance.  To learn more about clearances please visit –  http://www.defence.gov.au/AGSVA/

For more information on Thales visit us @ThalesCareers on Instagram

#LI-VG1

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.