Field Service Technician - Professional Development Opportunities

Mercury Innovation is a recognised global leader with supplying and supporting digital signage in the transportation industry.  The Australian Head Office is in Smithfield, which is the global manufacturing base.

We currently have an exciting opportunity for an enthusiastic, experienced Field Service Technician with a focus on digital signage around the Sydney region. Based in the Sydney office and working as part of the service team and also the manufacturing team, you will be involved in the maintenance servicing, breakdown support and installation of electrical and mechanical equipment.

This is an exciting and varied role and encourage people who are reliable, motivated and suitably qualified to apply.  The role involves regional travel throughout the state to Newcastle and Wollongong on occasion. There may also be the need for occasional interstate travel.

KEY RESPONSIBILITIES AND DUTIES:

• Carry out service work as specified in existing service contracts.
• Install hardware and assist with the commissioning of sites to customer requirements.
• Perform site audits.
• Carry out maintenance and repairs.
• Execute modifications and upgrades of existing signage on sites.
• Maintain internal relationships with sales and technical teams through effective communication.

In order to be successful for this role, it is expected that you possess the following:

• Good work ethic with mechanical/electrical aptitude &/or trade qualification
• Some experience in electrical troubleshooting skills (Low voltage 12vdc)
• Strong mechanical aptitude with methodical approach to solving technical issues.
• Ability to read and interpret technical documents, manuals & drawings.
• Ability to apply appropriate problem-solving techniques to technical, application and other related issues.
• Intermediate knowledge in MS Office with comfort using various Apps/software on associated devices.
• Excellent communication and relationship building skills.
• Customer focused and able to work both independently as well as part of a team.
• A confident, self-motivated team player
• Driver’s license 

Mercury have a great working environment and team with a fantastic opportunity for personal and professional growth.  We are committed to supporting diversity & inclusion in there workplace, where all employees are given the opportunity to develop and contribute to their full potential.

If you are motivated and want to join a growing and exciting company, apply now and join the team!