Field Service Technician - West Canberra, ACT

We are Coca-Cola Europacific Partners (CCEP) - 42,000 people across 31 countries, working together to make, move, and sell some of the world’s most loved beverages. As a leading global consumer goods company, we support 4 million customers and continue to invest in new products and innovation to delight the 600 million people who enjoy our drinks each day.

In Australia, our portfolio includes the Coca-Cola family of products and well-loved brands such as Sprite, Fanta, Monster and Mother Energy, Mount Franklin, Powerade, Billson’s, and Grinders Coffee.

The Opportunity

We are seeking a motivated and customer focused Field Service Technician to join our team, servicing the West Canberra (ACT) area on a Full-Time, permanent basis.

In this role, you will support our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You’ll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.

What’s in it for you:

• Take-home company vehicle + fuel card


• Monday to Friday role


• 8:00am start onsite, finishing at 3:52pm in line with the EA


• Enjoy Travel (a few trips per year) to Orange or Wagga Wagga, with time in lieu provided. This will either be a day trip or an overnight stay depending on operational needs.

This is a hands-on role ideal for a trade-qualified Electrician or Refrigeration Technician who enjoys working independently in the field. Experience with coffee machines or within a coffee service environment is highly regarded, though not essential.

Key Responsibilities

• Safety First - Uphold a strong safety culture, follow all OHS requirements, and proactively identify risks


• Customer Service - Deliver a great customer experience with professional, timely, and reliable service


• First-Time Fixes - Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit


• Quality Service - Perform repairs and preventative maintenance to ensure optimal equipment performance


• Efficiency - Maximise time in the field, use parts effectively, and maintain accurate vehicle inventory


• Processes & Systems - Follow standard procedures and utilise IT tools to manage service calls and reporting


• Teamwork - Collaborate with your team and contribute to continuous improvement initiatives


• Skill Development - Continuously build your technical capability through training and hands-on experience

About You

• Trade qualified in Electrical or Refrigeration

• Confident communicator, able to engage effectively with stakeholders at all levels


• Skilled at building and maintaining strong relationships with internal and external customers


• Strong troubleshooting and fault-finding skills with a solutions-focused approach


• Highly organised with excellent time management and the ability to work autonomously


• Proactive mindset with a focus on continuous improvement


• Comfortable using mobile/field service technology and IT systems


• Full, valid driver’s licence (required for field-based work)


• Background in coffee service or coffee machine maintenance highly regarded.

What We Offer

• A generous performance related incentive scheme


• Employee Share Purchase program


• Attractive leave package including generous paid parental leave and purchase leave options


• Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Grinders Coffee, Monster and more!)


• Wellbeing and health benefits including a fitness passport, Employee Assistance Program, and member discounts with partners such as Microsoft, Hertz, GoGet and Estee Lauder

If you’re a hands-on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you.

Apply now and take the next step in your career with a supportive team, great benefits, and real opportunities to grow

Applications Close Thursday 30th July, 2026

Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing matters to us.

When you join CCEP, you’re stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long-term growth, creating an environment where your ambition is backed and your career can thrive.

This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.