Finance Administration Officer

Etax Accountants is Australia's #1 online tax agent service, utilising cutting-edge technology in an accounting and tax preparation platform. We are a family-owned and family-operated company committed to quality service, happy clients and a supportive workplace. 

We are seeking a Casual Administration Officer to join our Head Office team during the 2026 tax season. 

This is a great opportunity for an organised and customer-focused administrator, or an Accounting Graduate looking to gain hands-on exposure in a fast-paced accounting environment during peak season. 

This is a casual, in-office role based in our Upper Mount Gravatt office, offering 35 hours per week.

About the Role 

As an Administration Officer, you will provide reception and administrative support across the business, acting as the first point of contact for clients while helping ensure day-to-day operations run smoothly. Working closely with accountants and support teams, you will help deliver an excellent client experience during a high-volume seasonal period.

Key Responsibilities 

• Greet clients and manage front reception enquiries 

• Answer and direct incoming telephone calls and emails

• Assist with client administration, including document management, scanning and correspondence

• Provide administrative support to Accountants and other internal teams

• Perform accurate data entry and maintain client records

• Manage incoming and outgoing mail and assist with ATO correspondence

• Coordinate appointment reminders and client communications

• Maintain office supplies and support the day-to-day organisation of the office

• Assist with general administration across multiple company entities

About You 

You are organised, detail-focused and enjoy helping others. You may have experience in administration, reception or customer service, or be a recent Accounting Graduate looking to build practical, real-world experience. 

Skills and Experience 

• Excellent attention to detail and strong organisational skills

• A friendly, calm and professional communication style

• The ability to build trusting relationships with clients and colleagues 

• Strong time management and the ability to manage competing priorities 

• Confidence using Microsoft Office, including Outlook, Excel and Word 

• A proactive and reliable approach to work 

• Bookkeeping or Accounting studies highly regarded but not essential 

Why Join Etax? 

This is a great opportunity to gain experience with one of Australia’s leading online tax accounting businesses. You will be joining a supportive team environment where your contribution helps create a positive experience for both clients and colleagues. This role suits someone who enjoys variety, client interaction and being a key part of a collaborative workplace. 

If you're looking for a rewarding casual role during the 2026 tax season and enjoy working in a team focused environment, we'd love to hear from you.