Finance Associate

The Opportunity

We're looking for a Finance Associate to join our John Deere Financial team in Crestmead on a fixed-term contract of up to six months.

This is an excellent opportunity for someone with strong customer service, administration or finance experience who enjoys working in a fast-paced environment and building strong relationships with customers and dealers.

As a key member of the team, you'll support the administration and servicing of our finance portfolio while delivering exceptional service and helping ensure a seamless customer experience.

What You'll Be Doing

• Supporting a portfolio of retail finance contracts and related transactions


• Processing contract changes, substitutions and novations


• Conducting credit and equipment checks to ensure accuracy and compliance


• Completing post-settlement activities, including security maintenance and government registrations


• Assisting customers and dealers with enquiries and resolving issues in a timely manner


• Managing shared inbox enquiries and service requests


• Identifying opportunities to improve processes and customer experiences


• Contributing to team initiatives and special projects as required

About you:

You are a customer-focused professional with strong attention to detail and a proactive approach to problem-solving. You enjoy working collaboratively, take ownership of your work, and thrive in an environment where accuracy and service excellence matter.

What You'll Bring

• Experience in customer service, administration, finance, banking, lending or a related field


• Strong attention to detail and commitment to accuracy


• Excellent communication and relationship-building skills


• The ability to manage competing priorities and work independently


• Strong problem-solving and decision-making capability


•  A commitment to delivering outstanding customer experiences