Finance Broker / Business Manager – CARS24 Melbourne
Help customers drive away with the right finance | OTE 150K+ | Full-time | Uncapped earnings
🚙 We’re now looking for an experienced Finance & Business Manager to support customers at checkout and guide them through car loan applications with confidence and care. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.
We're continuously helping customers drive away in the perfect car, with finance solutions that match their needs.
The Role & What You’ll Do
Based out of our premier facility in Laverton North, you’ll work a 5-day roster (including Saturdays and rotating Sundays) helping customers navigate car finance options in a fast-moving, customer-first environment.
Here’s what you’ll be doing:
Guide customers through finance applications at the time of purchase
Screen and assess customers' needs, creditworthiness, and affordability
Act as a liaison between lenders and customers, managing approvals and declines
Use your expertise to offer products like extended warranties and vehicle protection
Communicate clearly via phone and email, delivering a smooth end-to-end experience
Maintain compliance and accuracy across all loan documentation
Leverage new tech platforms to streamline workflows and customer interactions
What You’ll Need
2+ years experience as a Finance Consultant, Broker, or Business Manager — ideally in asset finance or dealerships
Relevant tertiary qualifications – preferably Cert IV in mortgage and finance broking (e.g. Bachelor's Degree)
Experience with credit assessment, affordability checks, and lender communication
Proven customer service skills in both inbound and outbound environments
Excellent written and verbal communication
Ability to work with evolving digital systems and CRM platforms
Attention to detail and a compliance-first mindset
Valid driver’s licence
Able to work on Saturday's and at least 2 Sundays per month
Willingness to undergo a police/background check
Benefits & Perks
OTE: $150K+(base + super + uncapped commissions!)
Competitive salary package based on experience
Monthly phone allowance
Yearly Wellness Bonus
Employee assistance program
Access to industry-leading advisors and a powerful network
Build from the ground up: help shape the future of auto finance in Australia
Amazing team, strong culture, and real career progression
About Us
🚙 Cars24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.
Ready to accelerate your career? Apply now! Let’s make car buying easy, fun, and unforgettable—together! 🚗💨
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