Financial Crime Operations Senior Analyst

Do work that Matters:
 

The Quality Assurance (QA) team is responsible for setting and maintaining the standard and assurance on all Anti-money Laundering work completed by Financial Crime Operations (FCO) through applying sound judgment and investigation in line with the Groups Risk Framework, policies and Regulatory Obligations.
 

As a valued member of the QA team, you will actively contribute to the daily operations that underpin our operational success.
 

The Role:
 

As a Reporting and Insights Senior Analyst, you will play a crucial role in supporting the seamless delivery of QA reporting and insights. Your commitment to excellence will be reflected in the high-quality outputs you consistently produce.

You will be responsible for assisting in the day-to-day management and delivery of Quality Assurance (QA) data, ensuring that timely and accurate reporting and insights are provided to stakeholders.

A key aspect of the role is to understand and analyse how changes in policy, processes, and procedures within the QA team impact data and key performance metrics. Your expertise will be vital in maintaining the highest standards of quality and accuracy in our reporting processes.

 

On any given day you will:
 

• Assist with the day-to-day management of Quality Assurance Data.
• Analyse dashboards to identify trends, insights and provide recommendations from reports on a daily, weekly and monthly basis.
• Undertake sampling analysis to identify trends, validate output, and support recommendations to improve sampling accuracy and reliability.
• Understand how policy and procedure changes with the QA team will impact data and key performance metrics.
• Ensure data accuracy, identify quality issues, and develop action plans to improve Quality Assurance outcomes.
• Promote a culture of Continuous Improvement (CI) culture and identify opportunities to further optimise and streamline existing process.
   

We’re interested in hearing from people who have:
 

• Strong capability in data analysis, reporting and insight generation (ideally Excel, SQL, Tableau or similar tools)
• Experience in performance reporting, operational analytics, or business intelligence, ideally in a financial services or regulated environment
• Exceptional analytical and critical-thinking skills to identify discrepancies, assess accuracy and evaluate financial data effectively
• Excellent communication and interpersonal skills for reporting and collaboration.
   

From here, the opportunities are endless 
 

At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to other Aboriginal and/or Torres Strait Islander employees across CommBank.
 

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.