Floor Waiter/ Waitress - Collaborative Environment

Job Opportunity: Section Waiter/Waitress at Short Grain - Casual Fine Dining Thai Restaurant

Are you passionate about providing impeccable service in a sophisticated dining environment? Do you have a flair for hospitality and a genuine desire to create memorable dining experiences? If so, we invite you to join our team at Short Grain, a new casual fine dining Thai Restaurant by Martin Boetz known for its exquisite cuisine and exceptional service.

Position: Section Waiter/Waitress

Location: Brisbane, QLD

Type: Full-Time & Casual

Reports to: Restaurant Manager

About Us: Short Grain is a new restaurant with a modern Thai flavour, owned and operated by renowned chef Martin Boetz (Formally Long Grain & The Cook’s Shed).  

Located in the heart of Fortitude Valley in a beautiful heritage building, Short Grain combines contemporary design and architectural innovations while also providing a state-of-the-art venue in which to work. 

Job Description: As a Section Waiter at Short Grain you will be an integral part of our service team, responsible for you own section, ensuring that every guest receives personalized attention and enjoys a seamless dining experience. Your primary responsibilities will include:

• Taking responsibility and running your own section.
• Providing detailed explanations of our menu offerings, including specials and beverage selections.
• Assisting guests in making menu choices by offering recommendations and addressing dietary preferences and allergies.
• Taking accurate food and beverage orders and relaying them to the kitchen staff promptly.
• Serving meals and beverages in an elegant and efficient manner, adhering to established presentation standards.
• Anticipating and fulfilling guest needs, ensuring their utmost comfort and satisfaction throughout the meal.
• Managing bill settlements and processing payments accurately.
• Adhering to all food safety and hygiene regulations.
• Collaborating with fellow team members to maintain a clean and organized dining environment.
   

Requirements:

Prior experience in a restaurant is mandatory - at least 1 year.
Prior experience in a fine dining or modern Asian restaurant setting is preferred but not mandatory.
Strong interpersonal skills - fluency in English.
Availability to work flexible hours, including evenings, weekends, and holidays.
Exceptional attention to detail and the ability to multitask in a fast-paced environment.
A passion for delivering exceptional customer service and a genuine desire to exceed guest expectations.
A positive attitude, flexibility, and a team-oriented mindset.
Knowledge of proper food handling and safety protocols.

What We Offer:

Competitive compensation and tips.
Excellent opportunities for growth and advancement within the restaurant.
A supportive and collaborative work environment.
Training and development to enhance your skills and knowledge in the hospitality industry.
Discounted meals at Short Grain.
An opportunity to be a part of a dynamic team dedicated to creating extraordinary dining experiences.

If you are an enthusiastic individual with a passion for hospitality and a penchant for delivering exceptional service, we would love to hear from you. Join us at Short Grain and be a part of an unforgettable dining journey. To apply, please send your resume and a brief summary outlining your relevant experience and your availability (Wed-Sun) to [email protected]

Short Grain is an equal opportunity employer. We value diversity and encourage all qualified individuals to apply.