Food and Beverage Attendant

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out! 

We are currently seeking Casual  Food & Beverage Attendants, with a combination of breakfast, lunch and dinner service as well as conferencing tasks, this role has plenty of variety. 

You'll work alongside the Food and Beverage Team Leaders, Supervisors & Managers to ensure seamless guest experiences.

Your role includes the following tasks (but not limited to):

• Greet and welcome guests, assist with enquiries and restaurant bookings; 
• Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures; 
• Take responsibility for your designated section and station whist on shift and 
• Assist guests with menu offerings and maximise sales opportunities through knowledge of product and suggestive selling.

• Responsible Service of Alcohol (RSA) Certificate; 
• Must have flexibility to work various rostered shifts, including early mornings, late evenings, and weekends; 
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail; 
• Passion for customer service and 
• Point of Sale (POS) experience, desirable. 

What is in it for you:

• Training & development within an experienced team environment
• Career opportunities within our hotel and/or the Accor Group
• Worldwide Accor Hotel accommodation discounts, free on-site car parking, yearly free 1 night’s accommodation plus more

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS