Food & Beverage Supervisor

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart and Launceston the property consists of 18 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage wilderness.  It's a place to side-step daily life and connect with others in some of the most spectacular landscape on the planet.

• With your experience, create an impact on our guests in this hands-on and detail orientated role  
• Free of charge staff accommodation available   
• Please note: Pumphouse Point is not in an eligible location to be counted towards WHM visa days. 

What you’ll do: 

We are seeking a skilled Food and Beverage Supervisor to join our team at Pumphouse Point on a full-time basis. You’ll be working to enhance the food & beverage experience for our guests. You'll support your Team to ensure the day-to-day operation is of the highest standard. 

Reporting to the Food & Beverage Manager, you will oversee all aspects of the Highland buffet breakfast, in-room larder picnic style lunch and three course dinners hosted in the dining room. You'll look for opportunities to enhance the guest experience through showcasing local Tasmanian product and upskilling your Team.   

You will curate and manage a range of specialised tasting events and experiences for our guests, including wine, cocktail, and whiskey tastings. A keen interest and extensive knowledge in this field are essential! 

What you’ll bring:   

• Strong food and beverage leadership experience  
• A reputation for providing excellent customer service, engaging in great conversations with our guests  
• A vibrant attitude with the ability to work effectively as part of a busy team  
• Ability and passion to build the skills and knowledge of our team through great training, coaching and mentoring  
• Knowledge of contemporary food and service trends and culinary styles   
• Broad knowledge of wine varieties and appropriate food and wine combinations   
• Stock management, ordering and invoicing experience 
• Rostering experience 
• A current drivers licence and car are essential living in a remote location 

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks' 
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

What’s in it for you?  

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit!  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year  
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements  
• Discounts on all NRMA insurance products including car, home & travel  
• Grow or progress your career and move around the country or across the NRMA Group's business with us.  

Know you belong: 

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.   

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer, 2022 AWEI Most Improved Employer and 2024 Gold Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.