Fraud Scam Prevention Senior Analyst

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role is part of the Fraud Prevention team and is responsible for working together with stakeholders across the business to protect our customers and ANZ against Application and Origination Fraud by minimising ANZ’s fraud losses whilst creating minimal customer experience friction.

The Fraud Prevention Senior Analyst uses advanced analytical techniques to utilise internal and external data/indicators to identify fraud trends and design prevention and detection strategies to mitigate risk and exposure. They can communicate complex analytical findings to non-technical audiences.  This role is required to have a deep understanding of upcoming initiatives which would impact the business and provide input into the potential for fraud exposure. This role is a mentoring role where you will be required to shape, drive and guide the more junior members of the team.

Role Type: Permanent/ Full-time
Role Location: 833 Collins Street, Docklands, VIC 3008
Work Hours: 40 Hours/week

What will your day look like?

As a Fraud Scam Prevention Analyst, you will: 

• Minimise ANZ’s exposure to fraud, identify trends and areas for opportunity to improve rules and strategies relating to Application and Origination Fraud


• Actively collaborate with other functions such as Fraud Operations to facilitate effective design of detection controls in support of business risk appetite


• Minimise customer disturbance in the detection of fraud through efficient detection and prevention techniques with low False positive ratios and minimisation of unnecessary account restrictions


• Maintain metrics with a focus of continuous improvement including automation and innovation initiatives whilst ensuring all reporting is delivered in a timely and highly accurate manner


• Implementation of strategic and tactical response to fraud and scam threats by way of our Fraud Prevention and detection solutions and services


• Develop and maintain strong working relationship with business stakeholders to drive strategies to mitigate fraud risk in existing processes and new initiatives


• Operational delivery of strategy, roadmap and initiatives as they relate to fraud and scam analytics


• Provide subject matter expertise, mentorship and coaching to other members of the analytics team to assist delivery of strategies and tactics.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• At least 3 years’ experience working in Fraud, Financial Crime or Credit Risk


• Experience working with large and complex datasets


• Strong stakeholder management skills


• Proven strong customer focus and excellent written and verbal communication skills


• Advanced technical skills experience with SQL & Analytical language (SAS, R, Python etc)


• Extensive banking product and Industry knowledge

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 126838 .
 

Job Posting End Date

11/11/2026, 11.59pm, (Melbourne Australia)