Freelance Account Manager

Come aboard and join one of Australia’s fastest growing agencies! We are a new breed of agency designed for the experience era. An innovation partner that helps organisations navigate the next stage of their brand journey. 

Being a strong brand-experience focussed business; working with some of the world’s most famous brands, we provide white-space opportunities for businesses by connecting creativity with experience design to solve business problems. We work on some of the most innovative, creative and experiential projects that we promise will challenge and provide you with professional growth.

Akcelo is looking for a Freelance Account Manager to join our Melbourne team. You will be responsible for supporting the account management team across key clients to deliver exceptional client service.

The Role:

Resourceful, efficient and effective. Always prepared. You drive the day-to-day by having a buttoned-down plan and executing it with excellence and pride. This role reports into the Account Director and Business Lead; supports the team to deliver the best outcomes for clients, identifying and solving challenges proactively and escalating effectively when necessary.

The Detail:

• Drives the day to day Your buttoned-down project management inspires confidence and the trust of the wider team. You work with your PM to lead WIP meetings and set timings for projects, ensuring expectations are clear and met.


• Strong grasp of process - Knows who and when to pull in relevant resources. Effective at upward managing and escalation when necessary.


• Strong internal relationships - The go-to person across all parts of the process.


• Champion of the 1% detail - You are the critical first and final check of all work, and all the checks in-between. You sweat the small stuff.


• Runs a tight ship on process to ensure exceptional project management.

Your Experience:

• Agency experience - preferably integrated creative advertising agency 


• Self-motivated, curious to learn, and proactive 


• Exceptional attention to detail with a strong work ethic


• Passionate about culture and creativity

This role would suit someone who is seeking to grow quickly in their role, providing the rigorous attention to detail that will allow the team to thrive and grow the account. 

Sound like something that you would love to be a part of?

Hit the apply button now!

Akcelo is committed to nurturing, creating and building a diverse environment. We welcome all applications from all walks of life.