Front Office Coordinator/ Dental Assistant - Dynamic Team

FRONT OFFICE/ CLINICAL COORDINATOR EXTRAORDINAIRES – APPLY HERE

Are you looking to take the next step in your career and be valued for the work you do?

Do you care about people and have an exceptional eye for detail?

Endodontic Solutions is an inner city, specialist practice. Patients are our number one priority and systems help us maintain our excellent reputation. We have been serving patients from far and wide by referral for many years (history as one of the first Endodontic practices in SA). 

We are currently seeking a Full time Front Office/ Clinical Coordinator to become a valued member of our small and mighty team.  Being a great team player and who loves to go above and beyond is a must. 

Join a close-knit team who pride themselves on their desire to dispel the myths about “root canal treatment” and positively impact patients’ lives. 

If this sounds like you, keep reading…

Are you interested in:

• A balanced work-life schedule (full-time hours and one RDO each fortnight)?
• No late evenings or weekend shifts?
• A strong supportive team who works with you?
• Option for an immediate start?

Working at Endodontic Solutions also has lots of perks. Including: 

• A supportive environment with comprehensive, modern training.
• Systems that keep the day to day running like clockwork.
• Opportunities for ongoing professional development.
• Remuneration based on your skills and experience.

Life as Our Front Office Coordinator

• Great at multitasking and priorisation are essential as you ensure front-of-house duties are completed professionally and efficiently, while jointly overseeing patient services to ensure smooth day-to-day operations.
  • Manage patient bookings ensuring accurate scheduling, preparation, and confirmation of appointments.
  • Serve as the friendly and professional primary contact for patient/ referrer queries to deliver exceptional service

• Leadership to empower others be the best they can be. This role requires hands-on leadership and setting a positive example.
  • Actively foster teamwork, cooperation, and efficiency through effective leadership strategies.
  • Demonstrate a strong commitment to supporting and nurturing team members.
  • Provide ongoing feedback and coaching to team members.
  • Assist with staff scheduling, timesheets, and rosters.
     
• Systems create stability and success. Having a keen eye for detail, enjoying systems and administrative work will be a key to success in this role.
  • Focus on establishing and maintaining efficient systems, processes, manuals, and customer service training.
  • Assist in reporting on practice performance and the patient services team.
  • Perform administrative and accounting duties as needed.
     
• Clinical chair side assistance when necessary
  • Experience preferred but not necessary.
  • A desire to learn and care for others.

Does this sound like you? 

• Embraces the workplace ethos of excellence, compassion and gratitude. 
• Thrives in a dynamic, fast-paced, work setting. 
• Demonstrates strong teamwork skills. 
• Exhibits reliability, honesty, and diligence. 
• Displays initiative, adaptability, and a positive “can do” (solution focused) attitude. 
• Shows dedication to patient care, empathy, and customer service. 
• Possesses excellent communication and interpersonal abilities. 
• Is organised, self-motivated, and diligent. 
• Has exceptional attention to detail and takes accountability.
• Has intermediate to advanced computer proficiency.
• Front desk/admin management experience is preferred. 
• Dental experience highly regarded, but not essential.

Who we are: 

Endodontic Solutions is a modern, inner city specialist Endodontic Dental practice. We have been serving patients from far and wide by referral for many years. Our commitment to excellence shines through everything we say and do - from patient treatment to operational efficiency, and in the knowledge we impart to referring dentists and students.

We are a small, efficient, and mighty team who take care of one another. Our newest team member must share our values of excellence, professionalism, empathy, and a strong work ethic.

If this sounds like you, please apply including your CV, a cover letter, and your favourite food. 

We look forward to receiving your application !