Front Office Duty Manager

About the business

Rydges Sydney Airport is 4.5-star 318 room hotels located at Sydney International Airport. Our hotel is just 20 minutes from the Sydney CBD, and 181 steps to the International Airport, with easy access to the Domestic Airport. We are recognized as the most booked hotel in Australia, with recently having completed a refurbishment of our Ascot Restaurant and Smithy's Bar offering 24 hours in room dining for our leisure and business traveler with 9 conference spaces, a roof top bar cloud 9, lobby shop and gym.

Rydges Sydney Airport is looking for a Full-time ‘Duty Manager’ with 1 years' experience to help drive our hotel forward.

The successful candidate needs to possess the following experience and skills:

• Minimum of 1 year experience as an Assistant Manager or Duty Manager
• Excellent customer relations, problem solving and complaint handling skills.
• Ability to multi-task and manage time efficiently.
• Leadership skills that are second to none
• Working knowledge of Opera and an understanding of point of sales systems
• Challenge and influence hotel to improve service level and operational standards.
• To manage the daily operations of the front office and reservations department.
• Previous experience as a Duty Manager will be highly considered.
• This role is available for immediate start.

Skills and Experience

•  Perform the function of Manager on Duty.   
•  Ensure departmental rosters are as cost effective as possible. 
• Ensure a clear and comprehensive handover occurs within the hotel before their shift is completed. 
• To ensure accurate statistical records are kept and maintained. 

Benefits & Perks

• Complimentary staff meal 
• Staff uniform & dry cleaning
• Travel allowance or discounted staff parking 
• Access to T1 Staff Duty Free
• 50% off stays at EVT Hotels & Resorts
• $2 movie tickets & $5 Vmax Tickets, 50% food and drinks plus further discounts on Gold Class 
• 50% off Thredbo Alpine Hotel, 10% off Thredbo alpine hotel Winter Plus 50% lift passes
• 25% off ski and snow board and clothing rental. 25% of mountain bike rental and group lessons 
• Up to 20% off at JB Hi-Fi
• Up to 25% off at Specs Savers
• 15% off a Les Mills+ monthly subscription
• 20% off Spa and Barber Shop Services, Subject to availability 
• Renowned for our refreshingly local, down-to-earth experiences.
• Incredible team member discounts from your first day on-the-job.
• Rapid career growth opportunities through our EVENT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

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