Front Office Manager - Urgent Hiring

About Quest Southbank: 

Quest Southbank is a 94-room, Apartment Hotel located in the heart of the Arts Precinct in Southbank- Melbourne. 

We are seeking a Front Office Manager to join its enthusiastic and successful team on a full-time basis to lead and mentor a small team.

The Opportunity & Responsibilities:  

• Reporting to the Business Owner, the position involves but is not limited to, management of the front office/guest relations team and assistance in all operational areas of our apartment hotel.
• Assist to manage, grow and lead the business by following the Quest Southbank values. You will also work in collaboration with the Executive Housekeeping Manager, Corporate Account Manager, and Maintenance Manager. 
• Contribute and develop growing a business under the banner of the highly successful and established Quest Apartment Hotels, and have the opportunity to further develop your career progression.
• Previous management experience in a similar role in an accommodation environment is essential, along with a genuine interest in a career within the accommodation industry.

Key Experience and Skills Required:

• Full work rights and entitlements to work in Australia.
• Leadership skills to motivate, develop, and grow your team.
• Strong communication and interpersonal skills.
• High attention to detail.
• Talent in customer and guest service with a passion for providing outstanding hospitality.

Why Apply? 

• Flexible working arrangements
• Additional leave benefits by negotiation
• Training and development opportunities
• On-the-job skill development and coaching
• Supportive, Respectful, and Fun environment
• Career progression pathways
• Job security 

Apply Now:

To be considered to join our star team, please click on the link ‘’Apply for this job'' and attach your CV and letter of application directed to the Business Owner Dave Walton, Quest Southbank Melbourne.

Applicants must have full entitlements to work full-time in Australia.