Functional Lead - Global Corporate Applications

Primary Details
Time Type: Full time

Worker Type: Employee

Role Highlights

• Location: Sydney or Melbourne
• Type: Permanent, full time
• Join a global insurer that's big enough for opportunity-and small enough for impact.
• Hybrid role, Happy to talk flexible working
• Click here to discover what it's like to be a part of QBE Group

The opportunity

As the Functional Lead for Global Corporate Applications, you'll be the crucial link between end-users and technology, ensuring business needs are understood, solutions are well designed, and operational services run smoothly.

You'll work closely with senior leaders and cross functional teams to shape requirements, drive enhancements, improve processes and uplift how our global business uses its corporate applications. This role suits someone who enjoys complexity, thrives on solving problems, and loves seeing their work translated into real-world improvement.

About QBE

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
• We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.
• What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.

Your new role

In this role, you will:

• Translate business strategy into clear deliverables for the team.
• Develop project and process documentation aligned to QBE policies and methodologies.
• Gather, analyse and challenge business requirements to ensure clarity and value.
• Scope initiatives effectively, managing dependencies to reduce rework and change requests.
• Coordinate and support end-to-end delivery, including implementation and post go live support.
• Shape business improvement cases and guide complex solution design activities.
• Lead and coordinate testing to ensure system performance, usability and reliability.
• Build strong relationships across the organisation to influence outcomes and enhance ways of working.
• Balance operational responsibilities with risk management by identifying emerging and systemic risks, communicating them clearly, and partnering with leaders and first line risk teams to prioritise responses.

About you

You will bring:

• Experience as a senior business analyst, functional lead or similar role.
• Proven background in business analysis, system changes and process improvement.
• Exposure to corporate applications, enterprise systems or similar environments.
• A basic understanding of software architecture and how systems integrate.
• Strong communication, problem solving and stakeholder engagement skills.
• A collaborative mindset and a passion for driving meaningful change.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks' gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here .

Awards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] .

Skills:
Analytical Thinking, Coaching, Critical Thinking, Customer Value Management, Global IT Infrastructure, Information Technology Applications, Information Technology Strategies, Intentional collaboration, Managing performance, Prioritization, Process Mapping, Project Management, Risk Management, Stakeholder Management, Team Management

Application Close Date: 12/02/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.