General Manager - Novotel Melbourne Glen Waverley

Join Us as General Manager at Novotel Melbourne Glen Waverley – Your Gateway to Melbourne’s Dynamic Southeast

Situated in the heart of South East Melbourne, Novotel Melbourne Glen Waverley is the gateway to the Yarra Valley wine region and Dandenong Ranges. The hotel offers 200 spacious, naturally lit rooms, complimentary Wi-Fi, in-room dining, and onsite car parking. Guests can also enjoy excellent leisure facilities including an indoor pool, sauna, and a fully equipped fitness centre. Conveniently located just 30 minutes from Melbourne’s CBD, the hotel is close to shopping, attractions, and business precincts.

For meetings and events, Novotel Melbourne Glen Waverley provides 8 event spaces that accommodate up to 300 delegates.  Meze Restaurant and Bar offers a contemporary twist on Middle Eastern, Indian, and international classics using fresh, simple ingredients to create bold, unique flavours.

We are looking for an experienced General Manager to lead and drive continued success at Novotel Melbourne Glen Waverley. This key role calls for an experienced hospitality professional dedicated to delivering outstanding guest experiences and strong business results. As the hotel’s leader and brand ambassador, you will apply your operational expertise and commercial acumen to lead a skilled team of Heartists® in a vibrant metropolitan environment.

Key Responsibilities

• Oversee all operational aspects of the hotel, ensuring departments consistently achieve and exceed performance targets.
• Develop and execute strategic plans that drive revenue growth, operational efficiency, and elevated guest satisfaction.
• Champion proactive sales and marketing initiatives to maximise occupancy, revenue, and market share.
• Lead, motivate, and develop a team of dedicated Heartists to foster a culture of excellence, collaboration, and continuous improvement.
• Cultivate strong relationships with key stakeholders, partners, and the local community to enhance the hotel’s reputation and business opportunities.
• Drive a supportive, inclusive, and engaging workplace environment to nurture employee development and retention.

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About You

• Minimum of 5 years’ senior leadership experience in hospitality, ideally within a full-service hotel environment, with demonstrable success in operations, revenue management, and team leadership.
• Proven ability to drive business results with strong financial acumen, including budgeting, forecasting, and profit optimisation.
• Skilled in managing complex stakeholder relationships and delivering exceptional guest experiences.
• Inspirational leader with excellent communication skills, capable of fostering an engaged and motivated team.
• Strategic thinker with an entrepreneurial mindset and a strong commitment to Accor’s values and culture.
• Full Australian work rights.

About the Novotel Brand – Relaxed | Lively | Comforted | Energised

With over 570 hotels in 79 countries, Novotel invites travellers to disconnect from the everyday and reconnect with themselves, their family, and friends. Our hotels balance modern comfort with inviting social spaces, making Novotel a destination for work and relaxation alike.

Why Work for Accor?

At Accor, hospitality is more than a job—it’s a career path where you can thrive and be your authentic self. We are committed to your growth and wellbeing, offering a supportive, inclusive work culture and opportunities to explore limitless career possibilities across our 5,400+ hotels in over 110 countries.

Here’s how we support you:

• ALL Heartist Membership – Enjoy exclusive discounts on accommodation and dining worldwide.
• Family & Friends Discounts – Share your career perks with loved ones.
• Accor Live Limitless (ALL) Loyalty Program – Earn rewards and exclusive experiences.
• Learn Your Way – Access industry-leading training through Accor Academy and Typsy.
• Build Your Network – Connect with a global community of hospitality professionals.

Join us at Novotel Melbourne Glen Waverley and embark on a career journey filled with opportunity, growth, and the chance to create memorable experiences every day.

Discover your future with Accor at Accor Careers.