GTM Coordinator

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world-class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 2 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

The Role

Heidi’s GTM coordinator is a sharp, organised, and proactive team player who thrives on making things run smoothly. Working closely with our APAC Field Marketer and wider marketing team, you’ll be the connective tissue across teams, ensuring our GTM engine stays well-oiled and on track. You’ll have the chance to get hands-on in event planning, community engagement, and plenty of exciting cross-functional project management.

If you're someone who's passionate about making a tangible impact from day one, this role offers endless growth potential - only sky is the limit.

What you’ll do:

• Keep GTM initiatives on track through coordination support, facilitating sprint planning and deadline tracking.

• Assist APAC Field Marketer with regional events, through planning, coordination, content, merchandise and stock sorting.

• Assist with calendar management, meeting notes, and documentation across the GTM function.

• Own our online community management on social media and review channels, including Meta, LinkedIn, Trustpilot, etc.

• Manage the invoicing process and track vendor payments in collaboration with finance.

What we will look for:

• A marketing generalist eager to roll up your sleeves and embrace this diverse role.

• Willingness to travel and attend events as necessary.

• Excellent people skills - you’ll be often on the frontlines as the voice of Heidi for our community and delighting them should be your #1 priority .

• Comfortable with ambiguity and changing priorities — you see opportunity where others see chaos.

• You’re organised, fast-moving, and love a good to-do list.

• You bring a warm, friendly tone to external replies and internal chats alike.

• You can juggle multiple requests with calm and clarity.

• You take initiative, spot the gaps, and make things easier for everyone else.

Bonus points:

• 1-2 years in a marketing or event coordinator role.

• Familiarity with healthcare, AI, or clinical settings.

• Experience in a startup or fast-paced environment is a bonus, but not essential

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast-track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and beyond.