Guest Services Attendant

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Are you ready to make waves in the world of hospitality? Do you have a sunny disposition and love helping people feel right at home? Join our crew at NRMA Parks & Resorts in Forster Tuncurry, located on the beautiful Worimi Country, and help us turn every guest’s stay into an unforgettable adventure!

What You’ll Do

• Be the “host with the most” – greeting guests with a smile and helping them settle in for a ripper holiday.
• Answer questions, solve problems, and deliver service that’s shore to impress!
• Keep things ship-shape around the park, making sure every guest’s experience is smooth sailing.
• Work with a friendly team to create memories guests will treasure long after they’ve checked out.

What You’ll Bring

• A bubbly, can-do attitude and a knack for making people feel welcome.
• The ability to go with the flow and keep cool under pressure.
• Top-notch communication skills and a love of teamwork.
• A passion for the great outdoors and sharing local tips – you know all the best spots for a splash or a snag!

What’s in it for You?

• At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We celebrate diversity and welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, all genders, members of the LGBTQI+ community, and anyone keen to be part of our holiday-making crew.

Ready to make a splash with us? Apply now – we can’t wait to sea what you’ll bring!

Or visit our careers site to find out more.