HCV Field Operations Consultant

FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing through its suite of brands.   

THE ROLE:

You will be providing customer support and technical input for the management of the commercial fleet, by ensuring vehicles and/or equipment supplied is built to industry and regulatory standards, maintained within set guidelines and operating within the industry specification and in an environment that the vehicle/equipment is designed.

Some of your key responsibilities in this role will include (but not limited to):

• Develop and maintain Maintenance Programs for our large heavy commercial vehicle fleets
• Carry out fleet and workshop auditing in alignment with these Maintenance programs
• Carry out build management and new vehicle inspections on all new HCV assets
• Act as escalation point for the business to address any HCV related issues (high cost repairs, major failures, warranty disputes etc)
• Act as subject matter expert for customer strategic reviews or similar
• Raise and amend quotes as required.

ABOUT YOU:

You’re a knowledgeable and practical professional with strong experience in the heavy vehicle industry. You bring a hands-on approach, communicate well with a range of stakeholders, and are comfortable working both independently and on the road.

To be successful in this role, you will have:

• A minimum of 8 years’ experience within the heavy vehicle fleet and/or mechanical repair industry
• Strong knowledge of the commercial vehicle industry
• A trade qualification
• Excellent written and verbal communication skills
• A current driver’s licence and willingness to obtain, at a minimum, an HR licence
• The ability to travel intrastate regularly and interstate occasionally (approximately one week per month)

THE PERKS:  

We offer more than just a role:

• 27 days of annual leave per year.
• Hybrid work flexibility with a convenient office location - steps from Melbourne Central Station
• A ‘Dress for your Day’ policy
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
• Ongoing training to help you develop and grow with real career development opportunities
• Rewards programme, including a range of discounts from a variety of retailers.
• An extensive range of other employee benefits.

Ready to Apply? If you're ready to take the next step in your career, apply now!

Awards

Top 101 Australian Workplaces for Women 2025

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality

Work180 Endorsed Employer for Women