Head of Category

Montu is Australia’s largest medical cannabis company. With operations in Australia and Europe, we take a technology-first approach to improving the medical cannabis patient experience – whether it’s by delivering best-in-class online clinical care, or through our industry-leading product lines and innovative supply chain management tools. Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the medical cannabis experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.

Job Description

The Head of Category plays a pivotal role within the commercial function, and is responsible for leading the category management team, overseeing categories within the commercial brands portfolio. The position is responsible for revenue growth and the commercial success of all categories, through strategic planning and delivery, and strong leadership of the category management team. Key Responsibilities: ● Category Strategy Development
○ Lead the category management team in the development and implementation of a comprehensive strategy, aligned with Montu’s business strategy.
○ Conduct in-depth analyses of market trends, consumer behaviour, and competitor activities to identify growth opportunities and areas for improvement.
○ Undertake high-level internal and external strategic negotiations, providing expert advice, and resolving complexity and mitigating risks. ● People Leadership
○ Build and lead a high-performing team by providing clear leadership, direction and support to employees, ensuring they have a clear understanding of their roles and responsibilities.
○ Promote the empowerment and growth of staff by providing mentorship, coaching, and professional development opportunities to team members.
○ Delegate responsibilities effectively and manage team performance to achieve individual and departmental goals.
○ Ensure compliance with company policies and processes, taking timely and fair action in instances of unsatisfactory performance or conduct.
○ Support and promote a working environment and services that are inclusive, accessible and celebrate diversity.
○ Set team OKRs and KPIs in relation to patient/customer satisfaction, NPS, and monitor metrics to identify areas for improvement and optimisation. ● Market Analysis
○ Ensure that the category management team are conducting thorough market research and analysis to proactively identify emerging trends, consumer preferences and competitive landscapes within the category to inform strategy development.
○ Lead the team to ensure that data driven insights are being used to inform decisions in their respective categories. ● Pricing, Promotion and Performance
○ Engage with product marketing teams to execute strategy to drive category growth, and align category strategies with market trends and Montu’s strategic goals.
○ Engage with sales teams to test, survey and activate prescribers and health care practitioners.
○ Monitor category performance against OKRs and financial targets.
○ Implement corrective actions and continuous improvement initiatives to optimise category performance.
○ Drive cross functional collaboration to ensure optimisation of product and category assortments, alignment with customer needs, market demands, and a seamless integration and execution of category and brand strategies.
○ Ensure categories are regularly reviewed by the category team based on sales performance, customer feedback, research and industry trends.
○ Drive operational efficiencies, high value outcomes and sustainable performance of the categories.
○ Ensure that data driven insights are used to formulate and implement effective pricing strategies and recommendations.
○ Drive effective collaboration of the category and marketing teams, to maximise brand awareness through promotional campaigns and category engagement. ● Product Lifecycle Management
○ Work with the category team to drive optimal SKU assortment and management of the product lifecycle and ensure alignment with consumer preferences and market demands. ○ Ensure the product assortments within each category is curated and managed to maximise category engagement.
○ Drive the optimisation of inventory levels, ensuring adequate stock availability while minimising excess inventory.
○ Manage working capital effectively.
○ Ensure the framework for brand identity is enhanced to ensure consistency across channels and touchpoints.
○ Ensure strategies are implemented to strengthen category positioning in the market and Montu’s network. ● Quality Assurance and Compliance
○ Identify and mitigate potential risks and challenges within the category, such as supply chain disruptions, market fluctuations, cluster risk, and regulatory changes.
○ Foster and ensure a culture of data driven, continuous quality improvement.
○ Develop contingency plans and implement risk mitigation strategies to ensure uninterrupted category, supply, and customer or patient operations. ● Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)
○ Deliver on individual and set departmental OKRs and KPIs as determined.

Qualifications

● Bachelor or Master’s degree in Business, Marketing or related field.
● Demonstrated experience in a similar role, leading a high performing team.
● Leadership experience with a demonstrated track record of leading, mentoring and developing high performing teams.
● Demonstrated success in expanding product categories in greenfield and growth oriented environments or industries.
● Proven track record of developing and executing successful category strategies that drove growth and profitability.
● Strong analytical skills and the ability to translate data into actionable insights and strategies.
● Excellent negotiation, communication and interpersonal skills.
● Ability to thrive in a fast paced, highly dynamic environment, and manage multiple priorities and stakeholders effectively.

Additional Information

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers. Other Benefits Include

• Unlimited access to the SAGED and Greenhouse learning platforms.
• Discounts with over 450 retailers through the Merit Reward and Recognition platform.
• Competitive salary and package.
• Fully remote, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne and Brisbane.
• Mental health support through our wellbeing platform, Unmind
• Being part of one of the fastest-growing industries in Australia while improving the lives of hundreds of thousands of patients. #LI-CM1

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.