Head of Client Solutions, ANZ

About Prospection

Prospection is a healthcare analytics company that partners with life sciences organisations, healthcare providers, and government agencies to deliver actionable insights from large-scale, longitudinal healthcare datasets.

We specialise in real-world data (RWD) working across prescription, claims, and other healthcare datasets to help our clients better understand patient journeys, treatment dynamics, and healthcare outcomes.

Operating across Australia, New Zealand, Japan, and the United States, Prospection combines deep healthcare domain expertise with advanced analytics and technology to solve complex commercial, clinical, and policy challenges. As a scale-up, we value ownership, pragmatism, and impact - building differentiated solutions while continuously evolving how we deliver value to our clients.

The Opportunity

Prospection is seeking a Head of Client Solutions, ANZ to lead client engagement, revenue growth, and solution delivery across Australia and New Zealand.

This is a senior, hybrid role that sits at the intersection of sales, account management, solution design, and delivery execution. The role is intentionally balanced:

• ~50% Sales/Account Management & Leadership
  
  
  


• ~50% Solutioning & Delivery
  

The role will work closely with Prospection’s Centre of Excellence (CoE) in India, translating client needs into clear analytical requirements and ensuring high-quality, scalable delivery.

This position is ideal for someone who is commercially minded, analytically grounded, and comfortable operating in a fast-moving, high-accountability environment.

Responsibilities: 

Sales & Account Management (≈50%)

• Own and grow a portfolio of ANZ clients across pharma, biotech, and healthcare organisations
  
  


• Lead new business development efforts, including opportunity identification, proposal development, and deal closure
  
  


• Build strong, trusted relationships with senior client stakeholders
  
  


• Manage expectations, scope, and commercial outcomes across long-term client engagements
  
  


• Act as the primary point of accountability for client satisfaction and retention

Solutioning & Delivery Leadership (≈50%)

• Lead solution design in response to client problems, combining business context, healthcare knowledge, and analytics
  
  


• Translate client questions into structured analytical briefs for the India CoE
  
  


• Oversee delivery execution to ensure outputs are timely, accurate, and commercially relevant
  
  


• Provide strategic guidance and quality assurance on insights and recommendations
  
  


• Continuously improve delivery processes to enhance scalability, efficiency, and consistency

To be successful in this role you will have:

Experience & Background

• Healthcare or pharmaceutical industry experience preferred
  
  


• 3+ years’ experience working with healthcare datasets, such as claims, prescription, hospital, or related real-world data
  
  


• Proven experience in client-facing roles, including sales, account management, consulting, or solution delivery
  
  


• Demonstrated experience leading and managing teams, either directly or in a matrix environment
  
  
  

Core Capabilities

• Strong stakeholder management skills, with the ability to build credibility at multiple organisational levels
  
  


• Commercial acumen — comfortable discussing value, pricing, and ROI with clients
  
  


• Ability to quickly learn business nuances and adapt communication style accordingly
  
  


• Analytical mindset, with the ability to frame problems clearly even if not hands-on in analysis
  
  


• Confident working across geographies and cultures, particularly with offshore delivery teams
  
  
  

Personal Attributes

• Comfortable operating in ambiguity and shaping solutions rather than following templates
  
  


• Consultative and persuasive, with the ability to commercialise solutions rather than just execute tasks
  
  


• Pragmatic, outcomes-focused, and accountable
  
  


• Collaborative leader who elevates both clients and internal teams

Benefits 

• Flexible working arrangements.


• Opportunity to shape and grow the ANZ business in a high-impact role.


• A runaway to accelerate career growth.


• Opportunity to participate in healthcare events across the country.

Prospection Vision & Values

Integrity - Always do the right thing 

Collaboration – Everyone plays, everyone contributes

Customer focus – Get to the heart of the matter, create impact beyond expectations

Innovation – Bring the future into the present

Expert – Be the “go to” person

We respectfully acknowledge the Traditional Owners of the land on which we work and learn, and pay respect to the First Nations Peoples and their elders, past, present and future.