Head of Clinical Services

Get to know PeopleSense by Altius

PeopleSense by Altius, a subsidiary of Altius Group, has been in operation since 1998. PeopleSense provide psychological services to a range of clients in business, government and privately, throughout Australia. As a market and innovation leader in the industry, our team of over 150+ psychologists across Australia, support people to realise their health potential by delivering contemporary and evidence based interventions to clients and customers.

Why you will love working with us

·         Influence and embed national clinical standards across a growing organisation

·         Operate as the most senior clinical authority, with clear mandate and decision rights

·         Work in genuine partnership with Operations to balance care quality and service delivery

·         Attractive executive remuneration and benefits

·         Access to wellbeing initiatives, leadership development, and executive support

Your new role

As Head of Clinical Services, you are accountable for the quality, safety, and integrity of all psychological services delivered nationally. This is a highly influential leadership role that ensures ethical, evidence‑based practice across EAP and private services, while supporting innovation and growth within safe clinical parameters.

You will provide strategic clinical leadership, oversee governance systems, manage clinical risk, and guide supervision and professional standards across the organisation. You will also act as a trusted clinical advisor in business decisions, client escalations, and service design.

As Head of Clinical Services, you will be responsible for the following core areas across national service delivery:

Clinical governance & quality

·         Establish and oversee national clinical governance frameworks, policies, and standards

·         Lead the management of clinical risk, critical incidents, complex complaints, and ethical matters

·         Ensure consistent supervision, peer review, audit, and quality assurance nationally

Professional leadership

·         Set clinical practice standards, scope of practice, and utilisation parameters

·         Champion culturally safe, trauma‑informed, and evidence‑based practice

·         Support clinician development, endorsement pathways, and capability building

Compliance & risk management

·         Ensure compliance with AHPRA, Psychology Board of Australia standards, APS Code of Ethics, and privacy legislation

·         Act as senior clinical authority for external and internal stakeholders

Strategic & client support

·         Provide clinical input into tenders, service models, KPIs, and client escalations

·         Translate research and best practice into scalable service delivery models

About you

You are a respected senior clinician and leader who brings calm authority, sound judgement, and credibility. You can hold complex clinical risk while working constructively with operational and commercial leaders.

You will bring:

·         Unconditional AHPRA registration as a Psychologist

·         Extensive post‑registration clinical experience, including complex presentations

·         Proven leadership of multi‑site or national clinical services

·         Deep knowledge of clinical governance, ethics, and risk management

·         Strong influencing and communication skills

This is a full time, permanent role based in either our Perth or Sydney office.

Apply now

If you would like to have a confidential conversation before applying or if you’re interested in a career with Altius, please email Natalia at [email protected].

Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.