Head of Custody Operation

Head of Custody Operation with an established International Financial Institution for their Custodian Business Your new companyYou will be working with an established international financial institution who has a strong presence in the local banking scene.

Your new roleHighly experienced and respected industry professional to lead our to-be-developed financial asset custody business in Australia. This position of Managing Director is a senior leadership position responsible for overseeing the international bank's Australian custody franchise, driving strategic development, enhancing product capabilities, and ensuring operational excellence across all custody-related activities. This role plays a critical part in shaping the firm's market presence, client experience, and regulatory standing within the Australian financial ecosystem.

Key Responsibilities

• Provide strategic leadership, guidance, and mentoring to the Custody Operations teams, fostering a high-performance and client-focused culture.
• Oversee end-to-end custody operations, ensuring seamless execution, effective workflow optimisation, and delivery of service excellence for clients.
• Lead the development and enhancement of custody product offerings, market strategy, and operational frameworks to support business growth and industry competitiveness.
• Ensure robust risk management practices are embedded across the business by safeguarding the bank's clients and assets, including proactive identification, mitigation, and reporting of operational risks.
• Oversee service provider performance, including vendor management, oversight, and resolution of incidents to maintain high service standards and compliance requirements.
• Partner with internal stakeholders across Technology, Risk, Compliance, Legal to drive change initiatives, system enhancements, and regulatory readiness.
• Maintain strong external relationships with regulators, market infrastructure providers (including ASX CHESS and Austraclear), and other industry participants.
• Uphold the firm's values, reputation, and commitment to regulatory compliance by exercising sound ethical judgment in all business decisions and operational practices.

What you'll need to succeed

• Prior experience in custody / fund operations / investment operations / securities operations
• Solid understanding of custody operations and related processes
• Strong understanding of Australian regulatory requirements relevant to custody / securities services
• Local market experience in Australia preferred
• Mandarin language skills preferred but not mandatory
• Ideally 15 years of relevant experiences

For further details regarding this vacancy please contact your HAYS Banking Expert, Wilson on 02 9249 2240 or email your updated resume to [email protected]#2986531