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The Opportunity
Lyrebird is building a category-defining healthcare product, and enterprise adoption is the lever that will take us to market leadership in Australia. As our Australian enterprise footprint grows in scale and complexity, we are creating a Head of Enterprise GTM (Australia) role to provide senior ownership of the enterprise motion across sales execution, customer lifecycle, and go-to-market discipline.
This role is accountable for how enterprise is won, rolled out, retained, and expanded in Australia, and for building the team, systems, and operating cadence that make enterprise growth predictable, durable, and scalable over time.
This is a senior leadership role for someone who enjoys operating close to complex enterprise deals while focusing primarily on direction-setting, deal governance, and organisational leverage, rather than acting as the primary deal owner.
About Lyrebird
Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians’ most time-consuming tasks. Thousands of clinicians across multiple disciplines rely on Lyrebird every day in environments where accuracy, safety, and time matter deeply.
Everything we build is grounded in earning trust, reducing cognitive load, and delivering meaningful impact at scale..
What success looks like
- A growing, healthy Australian enterprise book of business across new logos, expansion, and retention
- A disciplined and predictable enterprise GTM motion with clear right-to-win decisions
- High confidence forecasting and deal visibility across the enterprise pipeline
- Reduced deal risk through early identification and executive-level intervention
- Strong reference customers from successful enterprise deployments
- A capable, high-performing enterprise GTM team operating with clear ownership and accountability
- Effective cross-functional alignment across Product, Engineering, Customer Success, and Marketing
What you'll do
- Provide Senior Ownership of the Enterprise Motion
- Set direction and standards for how enterprise opportunities are pursued, governed, and won in Australia
- Own enterprise GTM outcomes across new business, retention, and expansion
- Establish clear accountability for deal quality, revenue durability, and long-term customer value
- Maintain executive-level visibility into pipeline health, deal risk, and forecast accuracy
- Lead Enterprise Deal Strategy and Governance
- Act as the senior escalation point for complex or high-risk enterprise opportunities
- Guide deal strategy across clinical, technical, procurement, financial, and executive stakeholders
- Ensure RFPs, tenders, and complex negotiations are approached with rigour and consistency
- Support deal teams in navigating blockers and decision points without personally owning every deal
- Own the Enterprise Customer Lifecycle
- Own enterprise net revenue retention at a portfolio level
- Ensure structured rollout, adoption, and account planning approaches are in place
- Partner closely with Customer Success and Product to drive successful deployments and reference accounts
- Establish proactive mechanisms to identify and mitigate churn or expansion risk early
- Build and Scale the Enterprise GTM Function
- Design and evolve the enterprise GTM operating model, including roles, responsibilities, and interfaces
- Build enterprise sales playbooks, core assets, and decision frameworks
- Establish disciplined pipeline management, forecasting, and review cadences
- Define and refine the Australian enterprise ICP as the business scales
- Lead and Develop the Enterprise Team
- Lead a growing enterprise GTM team, including senior individual contributors and managers
- Coach leaders and sellers to improve deal quality, judgement, and execution
- Run structured deal, pipeline, and account reviews
- Represent enterprise GTM within the broader leadership team
What you'll bring
- Proven experience operating in complex Australian enterprise healthcare environments
- Strong judgement across enterprise deal strategy, stakeholder management, and risk assessment
- Credibility with senior executives and cross-functional partners
- Demonstrated experience leading enterprise GTM teams or functions
- A leadership mindset focused on leverage, systems, and long-term outcomes
Highly valued
- Proven experience operating in complex Australian enterprise healthcare environments
- Strong judgement across enterprise deal strategy, stakeholder management, and risk assessment
- Credibility with senior executives and cross-functional partners
- Demonstrated experience leading enterprise GTM teams or functions
- A leadership mindset focused on leverage, systems, and long-term outcomes
Mindset
- High ownership with sound judgement
- Structured, calm decision-maker in complex environments
- Assumes nothing; validates early
- Collaborative, resilient, and mission-driven
At Lyrebird, we don’t just build technology, we help clinicians reclaim time, focus on care, and improve patient outcomes.
If you want to build something meaningful, define a category, and see your work translate directly into real-world impact, we’d love to hear from you.
We’re building a team that reflects the diversity of the people who benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we strongly encourage you to apply, even if you don’t meet every requirement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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