Head of Facilities Management

Job Title

Head of Facilities Management

Job Description Summary

Cushman & Wakefield is seeking an exceptional Head of Facilities Management to lead one of Australia’s most significant and complex government property portfolios. This is a rare opportunity to shape national FM strategy, drive operational excellence, and lead a high‑performing team delivering best‑in‑class services across the Whole‑of‑Australian‑Government estate.

Job Description

Location: Canberra, ACT

Applicants must be Australian Citizens and either hold a current security clearance or be willing to obtain one

The Opportunity

As the Head of Facilities Management, you will provide strategic leadership across a national FM team, overseeing service delivery, operational performance, and stakeholder engagement. You will lead Senior Facilities Managers, Facilities Managers and Coordinators, ensuring consistent, high‑quality FM outcomes across the portfolio.

Key Responsibilities

• Strategic FM Leadership – Drive FM strategy across the WoAG portfolio, aligning operations with Commonwealth estate objectives such as sustainability, energy efficiency, and cost optimisation.

• Operational Excellence – Oversee day‑to‑day FM delivery, ensuring KPIs, SOW requirements, and compliance obligations are consistently met.

• Data‑Driven Improvement – Use data insights to enhance processes, systems, and service quality.

• Risk, Compliance & WHS – Maintain robust risk management frameworks, emergency response plans, and statutory compliance across all sites.

• People Leadership – Lead, coach, and develop a dispersed national FM team, fostering a culture of accountability, safety, and continuous improvement.

• Stakeholder Engagement – Build strong relationships with the Department of Finance, entities, landlords, suppliers, and internal service lines.

• Cross‑Functional Collaboration – Work closely with Leasing, Projects, Finance, Asset Management and other SME functions to deliver integrated solutions.

About You

You are an experienced FM leader with the capability to operate at scale, influence senior stakeholders, and drive operational transformation. You bring:

• 7+ years leading medium to large teams

• Strong FM experience across strategic and operational asset management

• Excellent communication, stakeholder management and commercial acumen

• Ability to manage risk, compliance, and complex operational environments

• Degree or Diploma in Facilities Management (preferred)

• Eligibility to obtain NV1 clearance

Why Cushman & Wakefield?

You’ll join a global leader in real estate services with a culture built on collaboration, innovation, and delivering exceptional client outcomes.

“Our purpose is simple: To put our clients and our people at the centre of what’s next…”

This is your chance to influence national FM strategy, lead a high‑performing team, and contribute to one of Australia’s most important government partnerships.

Ready to Lead What’s Next?

If you’re a strategic FM leader ready to take on a career‑defining role, we’d love to hear from you.

• Or request a confidential discussion

 

 

 

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”