Head of Financial Crime Operations

The Head of Financial Crime Operations is responsible for the strategic direction and operational accountabilities of NGM Group’s Financial Crime Operations function. It will ensure that NGM’s controls framework and initiatives are fit for purpose and meet relevant regulatory, scheme, and legislative requirements, whilst continually driving operational efficiencies. If you are a proactive and knowledgeable professional with a strong operational background in financial crime, we invite you to apply.

What will your key responsibilities include?

• Embed and maintain the Financial Crimes framework and operating model ensuring compliance with financial services regulatory and legislative requirements.
• Manage Financial Crimes systems and settings to ensure current and future risks are appropriately mitigated.
• Maintaining overall responsibility for all aspects of the AML/CTF program including ongoing monitoring and reporting.
• Champion continuous improvement by developing and implementing new strategic initiatives, processes, and procedures relating to Financial Crimes.
• Continue to evolve systems capability in line with best industry practices
• Ensure policies, procedures, and processes regarding operational AML / CTF compliance, appropriate fraud prevention, detection and, awareness/ education are at a level which is acceptable to the Board.
• Actively represent NGM Group on various industry forums and coordinate NGM Group responses on industry matters both internally and externally.
• Be the organisational authority on Financial Crimes developments and drive awareness and education across the organisation.
• Monitor AML/CTF legislation and other rules and regulatory requirements to ensure the organisation is well prepared for any forthcoming changes.

What are we looking for?

• Industry knowledge & experience - Minimum 10 years’ experience in a senior management role within financial services, with significant experience in financial crimes/AMLCTF, payments systems and operations, and Line 2 risk and compliance functions.
• Subject matter expert on Financial Crimes with demonstrated experience in representing an organisation externally, including presenting at external forums.
• Proven experience in enterprise leadership by bringing outside in thinking and challenging and influencing leaders at all levels of the organisation to achieve outcomes.
• Demonstrated experience in people management including driving team engagement through clarity of purpose and expectations, the provision of ongoing feedback and coaching, plus supporting the team through change as we transform our organisation.
• Demonstrated ability to interact and influence at the Board and Executive levels.
• Business understanding and financial literacy - Strong business acumen with analytical skills and a high level of attention to detail and ability to identify and monitor fraud trends. Proven ability to understand internal controls, legislative requirements and assist in the identification of risks.
• Tertiary qualifications in Banking, Economics and/or Commerce related discipline desirable.

What can you expect from us?

NGM Group employees can take advantage of the following work perks:

Health and wellbeing ; Fitness passport, corporate health insurance and annual flu vaccination.

Lifestyle and giving back; Hotel discounts, 14 weeks paid parental leave, two community volunteers days and three recreational leave days per year.

Professional advancement; Flexible work arrangements, recognition programs and employee referral program.

About us

We’re NGM Group, and we offer retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent.

We have fresh energy and big goals for our customers, and our people are key to us achieving this success. If you’re ready to be part of a team that puts the customer first and enjoys a challenge as the path to growth and innovation, then … we want you!

Collectively, we’re the largest customer-owned bank based on net assets and the 10th largest Australian-owned bank for household deposits. A financial powerhouse headquartered in the Hunter, we have a workforce of more than 1,600 people and total assets of more than $20 billion.

20 October 2023Newcastle New South Wales, Australia Full TimeBanking & Financial Services Compliance & Risk