Head of HR & ER Operations Consultancy

At Peninsula Employsure, we strive to be better every day. Our WHY is our driver, which is to support the Australian marketplace with comprehensive support across an ever changing and complex landscape of HR & WHS.

As part of the Peninsula Group of Companies, we offer a comprehensive HR/WHS package, including access to industry-leading employee relations and work, health and safety resources. We are THE leader in HR & WHS consultancy.
  
We have an exciting opportunity for a season HR / ER (Employment Relations) Manager to join our team as the Head of Consultancy based in our Sydney Headquarters. This is a new role due to expansion, in which you will have the opportunity to balance both your technical employment relations knowledge with HR operations.
  
Reporting to the Associate Director of Consultancy, you will lead the charge to ensure we are consistently meeting and exceeding our operational service levels. With 3 direct reports and approximately 30 indirect reports, we see this vertical of our business expanding rapidly.
  
In this unique role, you'll:

• Partner with passion: You will work closely a number of senior stakeholders across the business with a mission statement of “delivering exceptional service at every interaction”
• Knowledge sharer: You will be a trusted partner to our teams, constantly seeking ways to optimize our service levels, review training programs and ensure both our business and client risk is mitigated.
• Stay ahead of the curve: Proactively monitor changes in employment law and operational efficiencies to deliver better business
• Delight and deliver: Meet our growth, retention and engagement targets across the business unit including client satisfaction and progression of our people.

You're a perfect fit if you have:

• Minimum 7 years’ experience in similar role operational roles with exposure to Employment Relations.
• Strong working knowledge of the Fair Work Act, the Modern Awards system, National Employment Standards and other related legislation.
• Excellent communication and interpersonal skills: Build trust, actively listen, and effectively communicate verbally and non-verbally in person.
• Formal qualifications in HR / IR or Law are essential for this role
• Full working rights

Why You'll Love Working Here:

We believe everyone has the capacity to be better every day. That is why we are passionate about creating a work environment that enables our people to achieve their best – personally and professionally.

• Make a Difference: You'll play a pivotal role in shaping a positive and compliant work environment where our people and our clients continue to grow
• Be an Expert: Continue your career progression in an environment where you are surrounded by experts sharing knowledge and experience
• Collaboration is Key: Work alongside passionate colleagues across departments, fostering a truly collaborative spirit.
• Rewards & Recognition: We love to reward and recognise our people in a number of ways – one size never fits all

This is more than just a job; it's an opportunity to make a real impact on the business community across the ANZ Region.

Peninsula Employsure is committed to nurturing a diverse and vibrant workplace. We support equal opportunities and welcome applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Aboriginal and Torres Strait Islander origin, as well as people with disabilities.

**A note to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes