Head of Information Technology

Hillsong Church exists to build a healthy church and changing lives through Christ through building healthy church communities, developing purpose-filled Jesus followers, and creating significant and sustainable social impact.
 

If you are passionate about leveraging technology to support a global mission, driving strategic Information Technology (IT) initiatives, and leading innovation in a dynamic ministry environment, this could be the opportunity for you! This position offers location flexibility and can be based at any Hillsong Church location globally. 

Hillsong Global Team is seeking a Head of Information Technology to provide leadership and hands-on execution in shaping Hillsong Global’s IT strategy. This role is responsible for ensuring secure, scalable, and mission-aligned technology systems, while collaborating with ministry leaders, operational teams, and external partners to implement innovative and impactful technology solutions.  

If your application is successful, your main responsibilities will include, but are not limited to:
 

Strategic Leadership & Team Development 

• Develop and execute a global IT strategy that aligns with Hillsong’s mission and operational goals. 


• Establish and lead IT governance frameworks, setting policies and best practices for technology operations across all locations. 


• Build and foster a growth-focused IT culture, prioritizing leadership development, professional growth, and continuous improvement. 


• Strengthen collaboration between global and regional IT teams to promote alignment, efficiency, and shared learning. 

Leadership & Stakeholder Engagement 

• Serve as a trusted advisor to senior church leadership, ensuring IT priorities are aligned with ministry needs and global objectives. 


• Clearly communicate complex technology strategies in a way that is accessible and engaging for non-technical stakeholders. 


• Drive global agreement and alignment on IT priorities, including service models, cost structures, and technology adoption. 


• Collaborate with ministry leaders and operational teams to understand their technology needs and implement solutions that enhance effectiveness. 


• Lead strategic discussions with regional and global stakeholders to develop future technology roadmaps. 

Technology Strategy & Innovation 

• Develop and implement a technology roadmap that balances operational efficiency, security, and digital transformation. 


• Ensure seamless integration of software and digital platforms, improving the user experience for staff, volunteers, and congregants. 


• Provide oversight of global IT infrastructure and systems, ensuring they are resilient, secure, scalable, and effectively managed. 


• Keep Hillsong at the forefront of emerging technologies, identifying opportunities for digital innovation and transformation. 

Cybersecurity & Compliance 

• Lead global cybersecurity efforts, working closely with regional teams to implement best practices for risk mitigation. 


• Ensure compliance with international data protection regulations, cybersecurity frameworks, and governance standards. 


• Develop and promote cybersecurity awareness training for staff and volunteers to create a culture of security. 


• Proactively identify vulnerabilities and implement preventative measures to safeguard Hillsong’s digital assets. 

Financial & Vendor Management 

• Develop and oversee the department’s budget, ensuring financial sustainability and alignment with strategic goals. 


• Manage vendor relationships, ensuring Hillsong is leveraging cost-effective and mission-aligned technology partnerships. 


• Negotiate contracts and licensing agreements to maximize value and ensure operational effectiveness. 


• Implement financial forecasting and reporting to improve transparency and accountability in IT expenditures. 

Ideally, a successful candidate will have:  

Education & Experience 

• 10+ years of proven experience in IT leadership, strategic planning, and organizational transformation. 


• Bachelor’s or Master’s degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field advantageous. 


• Professional IT certifications such as CISSP, CISM, ITIL, PMP, or AWS Certified Solutions Architect are highly desirable. 


• Expertise in IT infrastructure, cloud computing, cybersecurity, and enterprise software platforms. 


• Demonstrated ability to engage and influence senior leadership, stakeholders, and cross-functional teams. 


• Experience working in a multi-campus, international church, or nonprofit environment (highly desirable). 


• Hands-on experience leading large-scale technology projects from inception to completion. 


• Familiarity with global IT compliance requirements, data privacy laws, and best practices. 

Skills & Competencies 

• Strategic Thinking – Ability to see future possibilities and translate them into breakthrough IT strategies. 


• Problem Solving – Uses rigorous logic and analysis to solve complex IT challenges. 


• Cybersecurity & Risk Management – Deep understanding of threat mitigation, data protection, and incident response frameworks. 


• Financial Stewardship – Strong knowledge of IT budgeting, cost management, and vendor negotiation. 


• Change Management & Digital Transformation – Ability to drive enterprise-wide technology programs. 


• Collaboration & Influence – Excellent communication skills with the ability to engage church leaders, staff, and external partners. 

If this sounds like you – we would love for you to apply today. We are looking forward to reviewing your application!  

Applications close: 9 May 2025, 11:59pm AEDT

If you would like to know how your data is being used, please refer to our Privacy Policy.