Head of Operations - with Great Benefits

About the Company:

Our client specialises in innovative fire-resistant building products for residential and commercial construction. They simplify fire safety with user-friendly, versatile solutions that reduce installation risks and lower labor costs.

Their team, experienced in trade, technical, and engineering fields, supports specifiers, installers, and certifiers with comprehensive R&D and quality management systems. Committed to enhancing safety and affordability, our client disrupts traditional practices with practical, effective solutions.

About the Role:

We're seeking a Head of Operations based in Taren Point to lead operational departments, ensuring efficiency, scalability, and a seamless customer experience. This position demands hands-on leadership to drive operational excellence and foster a culture of continuous improvement.

You will manage inventory across two locations— our main site in Taren Point and a 3PL storage facility. You will monitor productivity and drive continuous improvement initiatives to support the company’s long-term success. 

Key Responsibilities:

• Plan and oversee day-to-day operations for seamless customer experience, actively participating in operational tasks as needed.
• Drive efficiency, compliance, and profitability through process improvements.
• Lead quality assurance and safety initiatives.
• Manage procurement, supply chain, and inventory strategies.
• Maintain relationships with partners/vendors.
• Analyse data for performance evaluation.
• Mentor teams for productivity and engagement.
• Ensure confidentiality of sensitive information.

About You:

• Critical thinking, problem-solving, and decision-making skills, with a hands-on approach to tackling operational challenges.
• Attention to detail and focus on continuous improvement.
• Auditing and data analysis capabilities.
• Strong interpersonal and communication skills.
• Leadership and management abilities.
• Commercial awareness and competitive environment understanding.
• Planning, organisational, and time management skills.
• Hands-on management style with real-world experience in operational roles, comfortable rolling up your sleeves to get things done.

If you thrive in a hands-on, small business environment and have experience building scalable operations, we want to hear from you!