Head of People & Culture

Grab the opportunity to work in our fast growing business that is incredibly committed to our people. If you're a dedicated generalist eager to advance your career, this is the perfect opportunity for you. We're looking for someone with ambition and potential to rise to the next level. Come grow with us!

Who are we?

We're a trusted fulfilment partner for hundreds of eCommerce brands, not only in the UK but internationally. Since 2010 we’ve grown our HQ here in Northampton, and have also put down roots in America, Australia,Canada and Europe and there’s no sign of us slowing down yet!

What’s in it for you?

• Salary - up to £75,000
• 25 days holiday plus bank holidays and 5% matched pension
• Healthshield - GP anytime, cashback for prescriptions, optical, dental…
• Enhanced company sick pay
• Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
• Mental health team, fully trained to give support should you need it
• Life assurance
• Cycle to work scheme
• Free on-site parking, electric car chargers, bike shelters, showers on site
• Enhanced maternity pay
• Please note this role is located at our Northampton site 4 days per week, with 1 day WFH

What you will be doing…

Reporting to our Chief People Officer, as the Head of People & Culture for our UK site, you'll find that there's a bit of everything in this generalist role and you'll be wearing many hats.

You'll play an active role in managing tactical day to day operational HR initiatives, whilst also creating and delivering initiatives (but not limited to!) that will drive ED&I, employee well-being, development, engagement and high performance. Here's a taste of what you'll be up to:

• Developing and continuously improving initiatives to enhance our EVP
• Developing and implementing succession planning strategies that identify and prepare high-potential employees for future leadership roles, ensuring alignment with long-term business objectives & promoting a diverse and inclusive leadership pipeline
• Coaching, supporting and providing feedback to managers and the People Team on complex people matters / ER
• Ensuring our people are always listened to through formal & informal initiatives
• Evaluating and improving our people processes
• Leading the charge on well-being, diversity, equity and inclusion, fostering a workplace where everyone feels valued and respected
• Being the go to person for day to day HR support, handling ER issues with fairness and sensitivity
• Spotting any training needs & creating tailored development programs to enhance employee skills and capabilities
• Keeping the People admin ship sailing smoothly, including all payroll, benefits administration and record keeping

Who are we looking for?

• Extensive experience in HR management roles in fast growth, value based cultures
• High levels of energy, inspiring, fast working, personable and confident
• A hands on, roll your sleeves up approach with an ability to successfully monitor the "pulse" of our employees, ensuring a high level of employee engagement
• Experience partnering closely with all levels, providing leadership and direction on business decision-making, people management, problem solving and performance management
• Experience creating and driving the People agenda in high growth businesses
• Strong emotional intelligence, with fine-tuned instincts and the ability to build trusting relationships
• Adaptable and flexible in your approach, you easily navigate ambiguous and rapidly changing priorities
• Experienced in leading organisational change initiatives

Our hiring process

• To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
• If you’re shortlisted, you’ll have a call with Steph, our Talent Manager
• You’ll have an interview or two on site, with Clara, our Chief People Officer, and Neil, our Chief Operations Officer.
• You get offered the job & start your amazing new job with James and James!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please email [email protected] and we’d be happy to discuss these with you.