Head of People Partnering

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Head of People Partnering

Apply locations Victoria time type Full time posted on Posted 29 Days Ago job requisition id R011098

About the job

We are looking for an experienced Head of People Partnering to lead our team of People & Education Managers, Partners and Advisors across MECCA’s Support Centre, Customer Care and Distribution Centre workforces. Reporting to the GM People & Education, you will play a pivotal role in the execution of our people strategy as we embark on our mission to be the world’s most loved beauty destination!

The role you could play:

This is a newly created role and a great opportunity for you to bring your experience in leading a HR team to provide business focused operational HR advice and strategic partnership. A strong focus of this role is building, supporting, coaching the business partnering team in uplifting leadership capability, driving team member engagement and fostering a positive and inclusive workplace.

Well versed in HR policies and legislation, you will be responsible for coaching the team to navigate complex employee and industrial relations matters, resolving issues in a values aligned, commercial way.

As a senior member of MECCA’s P&E team, you will drive change, optimise our business partnering model, and build team capability and capacity to manage and achieve our ambitious people strategy.

Some of your responsibilities will include:

• Lead and manage a Business Partner team to coach, support senior Leaders, aligning to MECCA’s vision and strategy

• Partner with the General Manager - People and Education, and the Chief People Officer to define and implement people initiatives across our Support Centre, Distribution Centre and Customer Care workforces

• Translate the strategic agenda into clear people plans and deliver organisational transformation initiatives and programs

• Partner with leadership teams as a trusted advisor by proactively analysing, identifying and recommending appropriate strategies to minimise risks, enhance and promoted a people centred values driven culture

• Act as the escalation point for people matters – balancing commercial and people considerations to ensure the timely, fair and values aligned resolution to complex issues

• Identify opportunities to evolve the people partnering model – creating efficiencies and strengthening the service and experience stakeholders receive

• Provide a coaching approach to facilitate effective, consistent Leadership that empowers people management – expecting and enabling Managers to assume increasing responsibility for people management

• Oversee Enterprise Agreement analysis, implementation, and negotiation, acting as an escalation point when required

What You Will Bring:

• Extensive HR business partner leadership experience in role/s driving positive cultural change with leaders in a large, diverse, and fast paced organisations

• A pragmatic, people first approach to people, coupled with strong commercial acumen

• Proven HR strategy leadership, with experience linking strategic goals with operational decisions

• Strong influencing skills and experience with partnering at a senior leadership (C-suite) level

• Confidence in making decisions and taking action even without having the whole picture

• Strong ER and IR knowledge and experience in EBA negotiations

• Change management experience and the ability to influence stakeholders through periods of change

• Strong relationship building and collaboration skills with a demonstrated ability to advise, coach and support the talent and leadership agenda, and build mutually beneficial partnerships with key stakeholders to deliver business outcomes.

• A demonstrated ability to be ‘hands on’, curious about the why and focused on outcomes

• Passionate about the team member experience and developing individuals’ skills and capabilities

Your life at MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focussed, innovative, collaborative and adaptable, and have fun along the way!

 Some of our team member benefits include:

• Professional development programs and first-class digitized learning offering

• Health and well-being initiatives

• Reward and recognition programs

• Access to bonus and incentive programs

• Quarterly product allowance

• 40% discount

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.

Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores , our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.

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