Number of Applicants
:000+
O’Brien is looking for an experienced and inspiring leader that is looking to join an organisation that is a standout leader in their industry, where people are truly at the heart of our DNA, customer focus is exceptional, invests in giving back to our community and environment and where over 90% of our people say they are proud to work for us. If this sounds like you, then we have your next opportunity!
Key Points
The Role
Part of the O’Brien Group Leadership Team and reporting to the Group Operations Director, the Head of Service Operations is responsible for providing leadership and strategic direction to 6 senior roles ; AutoGlass Network Area Managers and National Customer Experience Manager, who in turn are responsible for oversight of our Service Centres nationally. Through exceptional leadership, with a laser focussed lens of continuous improvement and customer experience excellence and service delivery standards, this role will increase business and people growth, whilst continually Making a Difference with Real Care to our customers and employees.
Key duties and responsibilities include:
The Perks
O’Brien is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:
What we are looking for
At O’Brien we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we seek in finding and growing our team members. If you fit the DNA, you’ll thrive here. In conjunction we are needing someone with:
Build a career with O’Brien! Apply now!
As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria but feel like you could make a difference at O’Brien, get in touch.
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