Head of Strategic Alliances

About Us

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we’ve become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we’re growing - fast.

If you want to work where ambition meets opportunity, you’ve found your place.

The Opportunity

The Missing Link is looking for a commercially sharp Head of Strategic Alliances to own and evolve our vendor strategy and turn key partnerships into high‑impact growth engines.

In this senior leadership role, you’ll move vendor relationships from transactional to truly strategic - driving stronger services attachment, improved margins, and disciplined commercial governance across our Tier 1 partners.

What you’ll do

• Lead and govern our end‑to‑end vendor portfolio, with a strong focus on Tier 1 partners
• Drive joint business planning, executive cadence, and strategic alignment
• Optimise rebates, incentives, MDF, and commercial programs to improve margin outcomes
• Align sales and marketing execution to agreed vendor priorities
• Act as the executive interface with ANZ/APAC vendor leadership
• Build and lead a high‑performing vendor management function

If you thrive at the intersection of strategy, commercial performance, and executive relationships—and want to shape how a leading security business partners for growth - we’d love to hear from you.

• 8–12+ years’ experience in strategic alliances, vendor or channel leadership (cybersecurity or enterprise IT)
• Proven success improving vendor economics and commercial outcomes
• Strong financial acumen and governance mindset
• Confidence influencing senior sales and executive stakeholders
• Executive‑level communication and presentation capability

We’re serious about culture - and it’s not just lip service. Here’s what you can expect:

• Support to grow - structured onboarding, mentoring, and career development
• Flexibility - hybrid working and the tools to do your best work anywhere
• A respected name - we’ve got the creds, the awards, and the backing of Infosys
• A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives
• Events, training, team days - because connection fuels success

We are THE MISSING LINK between where you are and where you want to be.