Health Information Administrative Services Officer

About the Role 

The Health Information Administrative Support Officer position is responsible for delivering efficient and effective administrative functions and will work closely with the Health Information Manager, Mental Health. The role will ensure the quality of mental health data and documentation. Audit and regular validation will support the implementation of Activity Based Funding in mental health service settings (inpatient and community) and maximise funding opportunities. The role will provide support when required for the Mental Health Tribunal Coordinator position for Grampians Mental Health & Wellbeing Service to ensure compliance with and accurate reporting of Mental Health Wellbeing Act 2022. Liaison with clinical staff and both internal and external stakeholders will be an integral requirement. 

Key Responsibilities 

• Provide administrative support to Health Information Manager, and the HIM-MH team.


• Assist in conduct data quality audits and support continuous improvement initiatives 


• Assist in attaining a high degree of data accuracy and reporting in line with Mental Health Reforms and the Performance and Accountability Framework.

Skills & Experience 

• Minimum of three years’ experience in a similar role is preferable and/or completion of Certificate Ill or IV of Business Administration.


• Previous experience in a mental health setting (desirable)


• Intermediate to advanced proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)


• Understanding of healthcare data (desirable)

To see a full copy of the Position Description please click here 

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities


• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays


• Access to Fitness Passport membership


• Staff rewards and recognition programs

Interested? 

Click APPLY or if you wish to discuss the role prior to applying, contact Vishakha Sharma on (03) 5320 4050 for a confidential discussion. 

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying 

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled. 

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.