High-End Merchandising Executive

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

Reporting to the High-End Manager, the High-End Merchandising Executive is a key member of Cartier Oceania’s commercial team.

The High-End Merchandising Executive is in charge of allocation and management of the stock of High End creations (High Jewellery, High-end watches and High-end accessories).

He/she defines with the High-End Manager the local High Jewellery network strategy and drive the action plans based on Central’s guidelines.
He/she is also responsible for creating and leading trainings for the boutiques and for the commercial teams.
He/she monitors and shares High Jewellery related market news, auctions and competitors trends.


HOW WILL YOU MAKE AN IMPACT?

High-end sales performance & reporting

• Drive high-end performance with the High-end manager and the Commercial Director & coordinate pieces in business & potential deals (deposits, invoicing dates) 
• Build sales reports to analyze the market results, trends and performance (weekly, monthly and EOY reports, events reports) 
• Keep track of competition activities and sales on a weekly basis. Share auction results 
• Optimise the existing reporting & create ad-hoc reporting & presentations 
• Establish successful partnership with boutiques and retail partners to ensure that High-end remains top of mind 
• Implementation & promotion of High-End incentive plans if needed 

High-End stock management

• Lead and coordinate the management of the stock
• Be the point of contact for Oceania boutiques, the region and central teams for stock requests
• Product assortment strategy for client events, boutique assortment, ad hoc
• Day to day stock requests & stock management (support Sales Associates for viewing requests)
• Apply pricing strategy
• SAP & other administrative support for shipments and returns
• Follow up with Customer Service teams for repairs and transformations
• Manage resizing, repairs, stone certificates, packaging
• Manage special orders (price validation, creative brief, production, deposit and invoicing)
• Process owner for all High-End stock related topics (condition reporting, logistics, etc)

Support events and other strategic initiatives

• Implement local activations (High-End rotations, High-End watch travelling collection) 
• Management of stock assortment, creation of relevant wishlists for Oceania market 
• Event stock management and process owner. Coordination with all key stakeholders (logistics & security, events team, VM, clients team) 
• Participating in the preparation of sales team leading to international High Jewellery events 
• Support High-End visibility by coordinating with PR for photoshoot & talent dressing 

High-End selling tools & training support

• Create relevant tools to help Sales associates sell High-End pieces (stock mapping, product catalogues, storytelling guides) 
• Participate & help in the organisation of the Prestige community meetings when needed 
• Develop activities to help Sales associates strengthening their High-End knowledge with the Learning & Development team 
• Organise one on one sessions to prepare for VIP private viewings (commercial rules, stock strategy etc.) 
• Share best practices with the larger team on a weekly basis 
   

Additional missions

• Support the High-End team with ad-hoc requests 
   

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.
To truly thrive in this role, you’ll bring:

• Approximately 5 years' experience in a Marketing and/or Merchandising role 
• A degree qualification in a related field
• Excellent cross-team collaboration and strong influencing & communication skills within different stakeholders.
• Strong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.
• Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, tactics, action plans and deliverables.
• Self-starter, energetic, positive and strong problem-solving skills driven by data, business acumen and market insights.
• A passionate and proactive approach, willing and able to take initiative.
• A high level of sense of ownership and personal accountability.
• Excellent verbal and written communication skills in English is a must.
• Ability to work under pressure in a fast-paced environment. 

HOW DO WE KEEP YOU SMILING? 

• A great opportunity to be a part of a dynamic and diverse team. 
• This role will help build your knowledge and experience in all aspects of luxury .  
• A generous salary of 95,000 - 105,000 plus super, based on experience, and other wonderful incentives as part of the Richemont Group
• Finally, the opportunity to explore a plethora of opportunities within Cartier and the Richemont Group

YOUR JOURNEY WITH US: 

Step 1: Submit your application!
Step 2: If your profile aligns, you will received a call from our TA team
Step 3: Following a successful screening, you will be invited to an in-person interview with the High-End Manager & HR Manager
Step 4: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.
 
Ignite your passion for luxury and make a meaningful impact at Cartier – apply now!

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